Experienced healthcare professional with a background in patient care, appointment scheduling, insurance verification, and front desk support. Known for accurate records, strong customer service, and smooth daily operations.
Overview
4
4
years of professional experience
Work History
Manager
data logistics llp
Lodi, New Jersey
09.2025 - Current
Directed staff schedules, task assignments, and shift handoffs.
Monitored compliance with logistics procedures and company standards.
Improved data handling processes for logistics reporting and documentation.
Identified new opportunities for growth, expansion, and diversification.
Medical Receptionist
Advocare
North Bergen, New Jersey
06.2024 - 09.2025
Scheduled patient appointments for Advocare medical office
Welcomed patients upon arrival at reception and managed front desk check-in at Advocare
Verified insurance information and updated patient records in Advocare systems
Answered incoming calls and routed messages to clinical staff
Processed copays and handled billing paperwork at Advocare reception
Scanned medical documents into patient files at Advocare
Phlebotomist
LabCorp
North Bergen, New Jersey
06.2022 - 06.2024
Prepared patients for blood draws and clearly explained procedures to enhance patient understanding and comfort.
Collected venipuncture and blood specimens to ensure accurate diagnostic testing.
Verified patient identity and matched specimens to requisitions.
Labeled, centrifuged, and prepared specimens for laboratory testing.
Updated patient records and collection data in LabCorp systems to maintain accurate and timely patient information.