Ta’Nia White
Executive Assistant
Austin,TX
Summary
Meticulous, and highly motivated executive assistant committed to facilitating efficient office operations by streamlining administrative systems and procedures. Superb schedule coordination and project planning abilities. Personable and productive with a keen attention to detail.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Administrative Specialist
City Of Austin Park & Recreation Dept.
Austin, Texas
04.2020 - Current
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
- Maintained and optimized office calendars and scheduled deadline and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Handled mail, packages, emails, document transmissions and other types of data.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Enhanced business recordkeeping by developing and optimizing organizational approaches for department reports.
- Delivered top-notch administrative support to office staff of 30+, promoting excellence in office operations.
HR Admin Assistant (timekeeper)
Austin Energy
Austin, Texas
02.2019 - 04.2020
- Administered compensation, benefits and performance management systems at direction of supervisor. Administered payroll 100+ employees.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Assisted with on-boarding process of new hires, and helped facilitate intern training.
- Compiled employee records and performed document redactions.
- Tracked various statistics and kept detailed records to support human resources department.
- Delivered friendly assistance to colleagues and Austin Energy staff
Construction Office Manager
Express Interiors
Austin, Texas
02.2018 - 02.2019
- Developed and installed accounting systems, methods, procedures and internal controls
- Prepared monthly balance sheet, cash flow, income financial statements and detailed job costing reports
- Compiled monthly statistical reports and other information as needed
- Supervised all accounting functions such as Accounts Payable, Accounts Receivable, Payroll, company credit cards, cash control and billing records
- Computed total time worked by employees, using calculator and computer, posted time worked to master timesheet and integrated timesheets in T-Sheets
- Communicated with clients daily via emails, telephone, texting and social media.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Timekeeping 80 employees, scheduled work hours, resolved conflicts through QuickBooks/ T-Sheets database
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
Operation Support Specialist
Protect America Inc
Austin, Texas
09.2016 - 02.2018
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
- Designed, Developed, and Maintained business reports for channel sales, CARE, and marketing metric reporting.
- Answered questions and supported the CARE department, indirect and affiliate channels.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Developed and wrote process guidelines for internal and external use.
- Assisted with onboarding and offboarding of dealers and affiliates - Edited, posted, batched and printed daily hours.
- Recommended, implemented, and maintained new procedures, programs, and tools to improve operational efficiency of the business unit.
- Conducted regular quality reviews of business data and processes to identify discrepancies and formulate solutions.
Office Manager/Bookkeeper
Hansen Contracting LLC
Pflugerville, Texas
01.2012 - 06.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained personnel records and employee files.
- Coordinated work assignments for staff and tracking output of work performed by staff.
- Process weekly payroll for 80+ hourly, salaried employees using attendance timesheets.
- Prepare supplemental payroll and issue manual checks.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Updated reports, managed accounts and generated reports for company database.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Handled the tasks of requesting proposals, plans and specs, bid documents, responding to mail, emails and voicemail on behalf of the company.
- Responsible for maintaining and updating status documents to higher management team.
- Prepared meeting rooms and materials and recorded important information.
- Managed office operations while scheduling appointments for department managers.
Plans Harvester
CDC News
Austin, Texas
08.2008 - 12.2012
- Established productive relationships with industry sources.
- Created and managed data for assigned sources.
- Responded to customer inquiries as needed.
- Conducted telephone calls to assigned sources to obtain project information, plans and specifications and other bidding documents, as well as updating existing and developing new projects.
- Created and updated private and public project reports in the pre-design, design, bid and post bid stages of the construction process based on information obtained from sources, including general contractors, architects, engineers, developers, construction managers, public & private owners.
- Prepare check requests for plan fees and/or deposits on plans and specifications per Content protocol.
- Responded to email and voice mail in a timely manner according to Content standards.
Education
Bachelor of Arts - Mass Communications
Texas Southern University
Houston, TX 09.2008 - 05.2009
Bachelor of Arts - Mass Communication
Clark Atlanta University
Atlanta, GA 08.2005 - 09.2008
Skills
- Bookkeeping
Certification
- Pubic Notary of Texas
Timeline
- Pubic Notary of Texas
05-2020
Administrative Specialist
City Of Austin Park & Recreation Dept.
04.2020 - Current
HR Admin Assistant (timekeeper)
Austin Energy
02.2019 - 04.2020
Construction Office Manager
Express Interiors
02.2018 - 02.2019
Operation Support Specialist
Protect America Inc
09.2016 - 02.2018
Office Manager/Bookkeeper
Hansen Contracting LLC
01.2012 - 06.2016
Bachelor of Arts - Mass Communications
Texas Southern University
09.2008 - 05.2009
Plans Harvester
CDC News
08.2008 - 12.2012
Bachelor of Arts - Mass Communication
Clark Atlanta University
08.2005 - 09.2008
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