Tanicha Thomas
Stafford,VA
Summary
Versatile, possessing first-rate communication skills and personable demeanor demonstrated across 5 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Virginia Hospital Center
11.2023 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Advanced Spine and Pain
06.2022 - 05.2023
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- working with ICD codes on patient accounts and verifying correct information was documented
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Clinic Office Assistant
Stafford County Public Schools
03.2021 - 08.2021
- Streamlined clinic operations by organizing and maintaining accurate patient records and documentation.
- Conducted regular audits of patient records to ensure data accuracy and eliminate discrepancies, maintaining a high level of reliability in record-keeping practices.
- Improved overall office efficiency by handling a high volume of incoming calls, addressing inquiries, and resources.
- Collaborated with the medical team to implement new procedures or protocols, enhancing overall clinic performance.
- Completed clerical tasks such as filing, copying, and distributing mail.
Behavioral Therapist
Center for autism and related disorders
09.2020 - 02.2021
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Implemented crisis prevention measures when necessary to maintain safety within therapy sessions.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Partnered with occupational and speech therapists to incorporate sensory integration activities and augmentative communication strategies into treatment plans.
Aide Assistant
Rockland Boces, West Nyack NY
03.2019 - 07.2020
- Maintained accurate documentation of patient observations, interventions, progress notes, and daily reports within electronic medical records systems.
- Participated in ongoing professional development opportunities, staying current on best practices and new techniques relevant to the aide assistant role.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Supported staff on special assignments and ad hoc projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Associate of Science - Practical Nursing
Germanna Community College
Locust Dale, VACCMA/CNA certificate -
Germann Community College
11.2023
High School Diploma -
North Stafford High School
Stafford, VA06.2018
Skills
- Schedule Coordination
- Administrative Support
- Document Management
- Expense Reporting
- Organizational Skills
- Medical Billing
- Medical terminology expertise
- Microsoft Office
- Scheduling and calendar management
Timeline
Medical Assistant
Virginia Hospital Center
11.2023 - 01.2024
Medical Assistant
Advanced Spine and Pain
06.2022 - 05.2023
Clinic Office Assistant
Stafford County Public Schools
03.2021 - 08.2021
Behavioral Therapist
Center for autism and related disorders
09.2020 - 02.2021
Aide Assistant
Rockland Boces, West Nyack NY
03.2019 - 07.2020
Associate of Science - Practical Nursing
Germanna Community College
CCMA/CNA certificate -
Germann Community College
High School Diploma -
North Stafford High School
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