Taniely J. Ramirez
Washington,District of Columbia
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
5
5
years of professional experience
Work History
Spanish Interpreter
Lionbridge
Washington, DC
10.2023 - Current
- Provided Spanish-English interpretation services for medical appointments, court hearings, and other legal proceedings.
- Translated documents from English to Spanish and vice versa with accuracy and attention to detail.
- Conducted client interviews in Spanish to ensure a thorough understanding of their needs.
- Interpreted phone conversations between people who spoke different languages fluently.
- Facilitated communication between Spanish speaking individuals and English speaking organizations.
- Maintained confidentiality of data during interpreting sessions due to sensitive nature of discussions.
Resident Services Coordinator
The Donaldson Group
Adelphi, MD
11.2022 - 01.2024
- Maintained detailed records of all contacts with clients including progress notes, assessments reports, treatment plans and discharge summaries.
- Educated residents on rights and responsibilities within the facility as well as landlord and tenant laws governing rental agreements.
- Created a welcoming environment by greeting visitors warmly and providing prompt service.
- Participated in weekly staff meetings to discuss current cases and develop strategies for addressing client needs.
- Conducted home visits to assess resident's living conditions and identify potential service opportunities.
- Assisted in developing policies and procedures related to resident services operations.
- Organized recreational activities such as sports tournaments, movie nights, holiday parties for residents at the facility.
- Advised tenants on tenant rights and regulations regarding leases and rental agreements.
- Compiled data from various sources into organized reports for review by management team.
- Developed and maintained filing systems for confidential documents and records.
- Answered questions from customers regarding products and services offered by the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Resident Services Coordinator
Greystar Property Management
Adelphi, MD
04.2022 - 10.2022
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Maintained accurate records of prospective renters, applications and leases.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Greeted potential tenants and provided information about the property.
- Delegated work to staff, setting priorities and goals.
- Coordinated referrals to appropriate community-based organizations and agencies.
- Organized recreational activities such as sports tournaments, movie nights, holiday parties for residents at the facility.
- Responded promptly and professionally to any complaints from tenants regarding maintenance issues or other concerns.
COVID-19 Tester
Capital Health PC
Falls Church, VA
08.2021 - 04.2022
- Performed data entry into electronic medical records systems.
- Adhered to all local, state, and federal requirements regarding patient privacy and confidentiality.
- Responded quickly and effectively to inquiries from patients regarding their test results or other issues related to COVID-19 care.
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Monitored inventory levels of supplies needed for testing such as swabs, reagents, gloves, masks, ensuring adequate stock at all times.
- Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Offered protective masks and face shields to guests.
Secretary/Administrative Assistant
Martell Builder LLC
Silver Spring, MD
12.2019 - 07.2021
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared expense reports in accordance with company policies and procedures.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Updated contact lists on a regular basis; created new contacts as needed.
- Assisted with special projects or tasks related to departmental functions upon request.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Provided administrative support to the Office Manager and other staff members.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with accounts receivable and accounts payable functions.
- Maintained organized filing system of paper and electronic documents.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Processed payroll information according to established guidelines.
- Managed payroll processing for shift personnel.
- Responsible for accurately entering employee payroll data into the company's payroll system.
- Identified discrepancies between expected results and actual outcomes during inspections.
- Maintained accurate records of inspection results and created reports outlining findings.
- Monitored work environment for potential safety hazards and reported any findings to supervisor.
Education
Associate of Arts - Criminal Justice
Prince George's Community College
Upper Marlboro, MD05-2021
Skills
- Spanish Fluency
- Customer relations understanding
- Interpersonal Communication
- Documentation skills
- Documentation abilities
- Confidentiality Practices
- Verbal Communication
- Law enforcement understanding
- Accuracy Verification
- Microsoft Office
- Attention to Detail
- Critical Thinking
- Word Conflict Resolution
- Confidential Information Protection
- Team building
- Problem-solving aptitude
- External Communications
- Microsoft Access
- Time management abilities
- Problem-Solving
- Adaptability and Flexibility
- Reliability
- Organizational Skills
- Analytical Skills
- Interpersonal Skills
- Professionalism
- Decision-Making
- Written Communication
- Multitasking
- Data Entry
- Time Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Spanish Interpreter
Lionbridge
10.2023 - Current
Resident Services Coordinator
The Donaldson Group
11.2022 - 01.2024
Resident Services Coordinator
Greystar Property Management
04.2022 - 10.2022
COVID-19 Tester
Capital Health PC
08.2021 - 04.2022
Secretary/Administrative Assistant
Martell Builder LLC
12.2019 - 07.2021
Associate of Arts - Criminal Justice
Prince George's Community College
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