Tana Cox
Huntersville,NC
Summary
Proactive professional with extensive experience maintaining rigorous security standards, ensuring regulatory compliance, and safeguarding facilities and personnel. Proven leader skilled in team management, risk assessment, and crisis response within dynamic, high-pressure environments. Reliable, adaptable, and goal-oriented, with strong problem-solving, decision-making, and time management abilities that support safe, efficient operations and organizational success.
Overview
20
20
years of professional experience
Work History
SUPERVISORY TRANSPORTATION SECURITY OFFICER (STSO)
Transportation Security Administration
Charlotte, NC
08.2018 - Current
- Oversee TSO's assigned shifts, conduct performance evaluations, provide coaching, and approve leave.
- Acting as a Transportation Security Administration Manager while serving in the capacity of a Supervisory Transportation Security Officer.
- Served as a Transportation Security Support Technician and deployed for critical response operations, including hurricane recovery efforts and high-profile events such as Presidential and Pope visits.
- Supervise employees conducting pre-board screening of passengers and baggage.
- Oversee daily checkpoint operations, scheduling, and equipment.
- Contribute to policy development, workforce planning, and strategic initiatives.
- Prepare briefings, logs, reports, and incident documentation.
- Develop incident information for Law Enforcement Officers and senior leadership.
- Serve as a member of the National Screening Force and Skill Evaluation Assessor
- Collaborated with law enforcement agencies to enhance threat detection strategies and improve response times.
- Led incident investigations, analyzing data to recommend process improvements and policy adjustments.
- Address conflicts among staff or passengers and resolve routine operational documents
LEAD TRANSPORTATION SECURITY OFFICER (LTSO)
Transportation Security Administration
Charlotte, NC
04.2014
- Trained and mentored new officers on screening procedures and protocols.
- Analyzed screening data to inform tactical adjustments and resource allocation.
- Developed training materials to enhance staff knowledge of evolving security technologies.
- Participated in ongoing professional development courses to stay current on industry trends and best practices within transportation security field.
- Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
- Implemented new technologies and procedures to enhance overall airport security operations.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
TSA Agent
Transportation Security Administration, TSA
Queens, NY
03.2006
- Conducted thorough screening of passengers and luggage to ensure compliance with security regulations.
- Monitored and operated advanced screening equipment to detect prohibited items effectively.
- Implemented safety procedures, contributing to a secure environment for travelers and staff.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
Skills
- TSA Regulations
- Leadership
- Incident Reporting
- Crisis Management
- Training
- Policy Compliance
- Threat Assessment
- Workforce Planning
- Customer Service
Timeline
SUPERVISORY TRANSPORTATION SECURITY OFFICER (STSO)
Transportation Security Administration
08.2018 - Current
LEAD TRANSPORTATION SECURITY OFFICER (LTSO)
Transportation Security Administration
04.2014
TSA Agent
Transportation Security Administration, TSA
03.2006
Special
- ACTING MANAGER – CHECKPOINT & AIRPORT SECURITY OPERATIONS
- Oversaw personnel management, checkpoint readiness, and operational decisions during manager deployment.
- TSST DEPLOYMENT – U.S. SECRET SERVICE SUPPORT
- Supported high-level protective missions requiring enhanced screening and federal coordination.
- INTEGRATED OPERATIONAL SUPPORT ("INGRAIN" DEPLOYMENT)
- Participated in multi-agency security operations reinforcing federal law-enforcement objectives.