Taniha Sanchez-Gonzalez
Vancouver,WA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager
The Children's Center
05.2018 - Current
- Developed efficient workflow processes, and implemented procedures to maximize productivity
- Directly supervised 3-5 administrative assistants
- Assisted 3 Psychiatrist directly
- Oversaw daily operations and managed schedules of over 40 providers in EMR system
- Conducted annual performance reviews
- Member of the DEI Collaborative
- Worked directly with the Executive and Fiscal directors and assisted them with daily duties as needed
- Kept inventory and ordered all office Supplies, including supplies and tools needed for providers
- Completed interviews and played a lead role in the hiring process of all front office staff
- Proficient knowledge of EMR systems
- Created training materials and procedure for new front office staff
- Handled sensitive information in a confidential manner
- Assist 3 Psychiatric prescribers with daily operations
- Served as a Spanish interpreter for urgent sessions
- Assisted clinical supervisors with daily operations and schedules
- Managed all maintenance required in the building and worked directly with vendors
- Processed payments
- Processed incoming and outgoing mail.
Administrative Assistant
The Children's Center
05.2016 - 05.2018
- Provided detailed-oriented administrative support to 35+ providers to ensure efficient office operations
- Answer and direct phone calls
- Piloted the move from paper filing to an EMR system and trained existing office staff
- Replied to emails in a timely manner
- Completed Tasks promptly
- Organized and scheduled appointments
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Provide general support to clients
- Greeted and checked in clients
- Handled sensitive information in a confidential manner
- Assist 3 Psychiatric prescribers with daily operations
- Served as a Spanish interpreter for urgent sessions.
Express Team Service Manager
DICK HANNAH CHRYSLER
10.2015 - 03.2016
- Provided Service for customer who needed oil change and other simple services
- Dealt with multiple databases and desk tops
- Scanned and filed forms, reports, correspondence and receipts
- Operated office equipment such as copiers and fax machines
- Entered information into computer databases
- Improved service quality and increased sales by developing a strong knowledge of company's products and services
- Provided a high level of product and leadership support to representatives and clients.
Vehicle Exchange Specialist
DICK HANNAH CHRYSLER
10.2014 - 10.2015
- Met incoming customers and provided immediate assistance
- Listened to customer needs and preferences to provide accurate advice
- Served as liaison between customers, store personnel and various store departments
- Greeted store customers promptly and responded to questions with knowledgeable service
- Cold-called prospective customers to build relationship.
Caregiver
HOME CARE
08.2014 - 10.2015
- Took care of one patient with Alzheimer's and Parkinson's disease over night
- Took Charge of giving patient her medications and making sure she took them correct and on time
- Aided Patient with small everyday things such as changing going up stairs keeping active
- Aided patients with cleaning duties, and feeding and walking dogs.
Administrative Assistant
ATJ CASCADE LANDSCAPE
11.2013 - 09.2014
- Responsibilities here were doing tasks such as, IN and OUT Bound calls with customers
- Vancouver, WA
- Filing customer info and payment, creating and delivering Invoices
- Scheduling appointment for estimates
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Cashier, Morning Shift Leader
DEL TACO
03.2010 - 05.2014
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Communicated clearly and positively with co-workers and management
- Successfully managed the activities of 5 team members with multiple tasks.
Cashier
POPEYE'S
07.2011 - 12.2012
- Made sure guest felt welcome in a good environment to dine in
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Communicated clearly and positively with co-workers and management.
Education
Some College -
Portland Community College
Portland, ORHIGH SCHOOL DIPLOMA -
Heritage High School
Vancouver, WA01.2010
Skills
- Microsoft Office
- Filing
- Customer Service
- Medical Records
- Medical Terminology
- Management (3 years)
- Business Writing, cashier, Filing, Medical Terminology, Fast learner, scheduling, calm under pressure, good with upset customers, problem solver
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Document Management
- Relationship Building
- Scheduling Coordination
- Employee Supervision
- Staff hiring
- Supply Management
- Administrative Oversight
- Employee Training
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
The Children's Center
05.2018 - Current
Administrative Assistant
The Children's Center
05.2016 - 05.2018
Express Team Service Manager
DICK HANNAH CHRYSLER
10.2015 - 03.2016
Vehicle Exchange Specialist
DICK HANNAH CHRYSLER
10.2014 - 10.2015
Caregiver
HOME CARE
08.2014 - 10.2015
Administrative Assistant
ATJ CASCADE LANDSCAPE
11.2013 - 09.2014
Cashier
POPEYE'S
07.2011 - 12.2012
Cashier, Morning Shift Leader
DEL TACO
03.2010 - 05.2014
Some College -
Portland Community College
HIGH SCHOOL DIPLOMA -
Heritage High School
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