Taniha Sanchez-Gonzalez
Vancouver,WA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager
The Children's Center
Vancouver, WA
05.2018 - Current
- Developed efficient workflow processes, and implemented procedures to maximize productivity
- Directly supervised 3-5 administrative assistants
- Assisted 3 Psychiatrist directly
- Oversaw daily operations and managed schedules of over 40 providers in EMR system
- Conducted annual performance reviews
- Member of the DEI Collaborative
- Worked directly with the Executive and Fiscal directors and assisted them with daily duties as needed
- Kept inventory and ordered all office Supplies, including supplies and tools needed for providers
- Completed interviews and played a lead role in the hiring process of all front office staff
- Proficient knowledge of EMR systems
- Created training materials and procedure for new front office staff
- Handled sensitive information in a confidential manner
- Assist 3 Psychiatric prescribers with daily operations
- Served as a Spanish interpreter for urgent sessions
- Assisted clinical supervisors with daily operations and schedules
- Managed all maintenance required in the building and worked directly with vendors
- Processed payments
- Processed incoming and outgoing mail.
Administrative Assistant
The Children's Center
Vancouver, WA
05.2016 - 05.2018
- Provided detailed-oriented administrative support to 35+ providers to ensure efficient office operations
- Answer and direct phone calls
- Piloted the move from paper filing to an EMR system and trained existing office staff
- Replied to emails in a timely manner
- Completed Tasks promptly
- Organized and scheduled appointments
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Provide general support to clients
- Greeted and checked in clients
- Handled sensitive information in a confidential manner
- Assist 3 Psychiatric prescribers with daily operations
- Served as a Spanish interpreter for urgent sessions.
Express Team Service Manager
DICK HANNAH CHRYSLER
Vancouver, WA
10.2015 - 03.2016
- Provided Service for customer who needed oil change and other simple services
- Dealt with multiple databases and desk tops
- Scanned and filed forms, reports, correspondence and receipts
- Operated office equipment such as copiers and fax machines
- Entered information into computer databases
- Improved service quality and increased sales by developing a strong knowledge of company's products and services
- Provided a high level of product and leadership support to representatives and clients.
Vehicle Exchange Specialist
DICK HANNAH CHRYSLER
Vancouver, WA
10.2014 - 10.2015
- Met incoming customers and provided immediate assistance
- Listened to customer needs and preferences to provide accurate advice
- Served as liaison between customers, store personnel and various store departments
- Greeted store customers promptly and responded to questions with knowledgeable service
- Cold-called prospective customers to build relationship.
Caregiver
HOME CARE
Vancouver, WA
08.2014 - 10.2015
- Took care of one patient with Alzheimer's and Parkinson's disease over night
- Took Charge of giving patient her medications and making sure she took them correct and on time
- Aided Patient with small everyday things such as changing going up stairs keeping active
- Aided patients with cleaning duties, and feeding and walking dogs.
Administrative Assistant
ATJ CASCADE LANDSCAPE
Vancouver, WA
11.2013 - 09.2014
- Responsibilities here were doing tasks such as, IN and OUT Bound calls with customers
- Vancouver, WA
- Filing customer info and payment, creating and delivering Invoices
- Scheduling appointment for estimates
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Cashier, Morning Shift Leader
DEL TACO
Vancouver, WA
03.2010 - 05.2014
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Communicated clearly and positively with co-workers and management
- Successfully managed the activities of 5 team members with multiple tasks.
Cashier
POPEYE'S
Vancouver, WA
07.2011 - 12.2012
- Made sure guest felt welcome in a good environment to dine in
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Communicated clearly and positively with co-workers and management.
Education
Some College -
Portland Community College
Portland, ORHIGH SCHOOL DIPLOMA -
Heritage High School
Vancouver, WA01.2010
Skills
- Microsoft Office
- Filing
- Customer Service
- Medical Records
- Medical Terminology
- Management (3 years)
- Business Writing, cashier, Filing, Medical Terminology, Fast learner, scheduling, calm under pressure, good with upset customers, problem solver
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Document Management
- Relationship Building
- Scheduling Coordination
- Employee Supervision
- Staff hiring
- Supply Management
- Administrative Oversight
- Employee Training
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
The Children's Center
05.2018 - Current
Administrative Assistant
The Children's Center
05.2016 - 05.2018
Express Team Service Manager
DICK HANNAH CHRYSLER
10.2015 - 03.2016
Vehicle Exchange Specialist
DICK HANNAH CHRYSLER
10.2014 - 10.2015
Caregiver
HOME CARE
08.2014 - 10.2015
Administrative Assistant
ATJ CASCADE LANDSCAPE
11.2013 - 09.2014
Cashier
POPEYE'S
07.2011 - 12.2012
Cashier, Morning Shift Leader
DEL TACO
03.2010 - 05.2014
Some College -
Portland Community College
HIGH SCHOOL DIPLOMA -
Heritage High School