Taniia Brown
Shipping and Receiving, Customer Service, Material Handler
Indianapolis,IN
Summary
Experienced working as a Material Handler and Forklift Operator
Experienced with efficient material handling, ensuring smooth workflow in warehouse operations. Utilizes forklift operation and inventory management skills to maintain organized and accessible storage. Knowledge of safety protocols and team collaboration to support operational goals.
Personable and reliable individual with strong work ethic and attention to detail. Possesses foundational knowledge in warehouse operations and logistics, coupled with skills in inventory management and equipment operation. Committed to ensuring efficient and accurate material handling to support organizational goals.
Developed skills in fast-paced warehouse environment, focusing on efficient material handling, inventory management, and teamwork. Seeking to transition into new field, leveraging transferable skills in logistics, coordination, and problem-solving. Aiming to contribute to new challenges and opportunities. Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
30
30
years of professional experience
Work History
Material Handler/Inventory Worker
Material Handler/Inventory Worker, Majestic Group, Indianapolis, IN
04.2023 - 06.2024
- Operated sit-down and stand-up forklifts
- Created labels for different materials and storing them
- Picked products to be shipped and received using an RF Scanner
- Utilized RF units for tickets, orders, and received documentation
- Maintained inventory records of all inventory including deliveries, receipts, and shipments
- Weighed materials or products and recorded weight or other production data on tags or labels
- Picked, packed, checked, and loaded products accurately
- Moved materials around the facility using pallets
- Directed managers and provided shortages of quality deficiencies
- Followed health and safety regulations and company guidelines
- Kept the work area clean
- SAP
- Pallets
- Packing and Picking
- Shipping
- Warehouse Experience
- Loading and Unloading
Forklift Operator
Forklift Operator, CNH Industrial, Lebanon, IN
04.2022 - 06.2023
- Loaded and unloaded materials
- Created labels for different materials and storing them
- Picked products to be shipped and received using an RF Scanner
- Printed accurate inventory accounts
- Maintained inventory records of all inventory including deliveries, receipts, and shipments
- Weighed materials or products and recorded weight or other production data on tags or labels
- Picked, packed, checked, and loaded products accurately
- Moved materials around the facility using pallets
- Directed managers and provided shortages of quality deficiencies
- Followed health and safety regulations and company guidelines
- Kept the work area clean
- SAP
- Pallets
- Packing and Picking
- Shipping
- Warehouse Experience
- Loading and Unloading
Order Picker and Packer
Morales Group
01.2019 - 04.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Forklift Operator
CNH Industrial
12.2021 - 12.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Laundry Attendant,waitress,housekeeper,setups
Highland Golf and Country Club
04.2009 - 01.2019
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Patient Services Assistant
Indiana University hospital
01.2001 - 01.2003
- Maintained accurate patient records by diligently updating medical histories, insurance information, and demographic data.
- Delivered exceptional customer service by addressing patient inquiries and concerns promptly, ensuring a high level of satisfaction with their care experience.
- Provided critical support during patient emergencies by swiftly responding to urgent situations and assisting medical staff as needed.
- Managed inventory levels of office supplies, preventing stock-outs or overordering through regular review and ordering as needed.
Customer Service Representative
Brylane
01.1994 - 06.2000
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Sterilization Technician
Indiana University School of Dentistry
01.1997 - 03.2000
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN05-1997
Skills
- SAP
- Pallets
- Packing and Picking
- Shipping
- Warehouse Experience
- Loading and Unloading
- Clean background check
- Teamwork and collaboration
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Package handling
- Attention to detail
Languages
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Music
- I have a passion for photography and editing photos
Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Material Handler/Inventory Worker
Material Handler/Inventory Worker, Majestic Group, Indianapolis, IN
04.2023 - 06.2024
Forklift Operator
Forklift Operator, CNH Industrial, Lebanon, IN
04.2022 - 06.2023
Forklift Operator
CNH Industrial
12.2021 - 12.2022
Order Picker and Packer
Morales Group
01.2019 - 04.2023
Laundry Attendant,waitress,housekeeper,setups
Highland Golf and Country Club
04.2009 - 01.2019
Patient Services Assistant
Indiana University hospital
01.2001 - 01.2003
Sterilization Technician
Indiana University School of Dentistry
01.1997 - 03.2000
Customer Service Representative
Brylane
01.1994 - 06.2000
High School Diploma -
Ben Davis High School
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