Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanika Childs

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Facilitates communication, coordinates responses and protects general public during natural and man-made disasters. Offers analytical mindset and good planning abilities honed in challenging environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Command Center Operator

United States Capitol Police
08.2020 - Current
  • Provide continuous oversight and support to USCP operations and implements response and recovery plans as needed, prioritizing the allocation of resources and personnel assuring effective direction for response.
  • Prepared, updated, distributed, and maintained a variety of documents that involve general information, threats, or intelligence
  • Executed day-to-day functions of command center.
  • Liaised with stakeholders to serve as emergency information system for high-profile clients.
  • Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
  • Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Emergency Communications Dispatcher

Arlington County Police Department
09.2015 - 08.2020
  • Used specialized software to track and maintain case incident numbers and logs.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Provided on-the-job training and coaching to develop new dispatchers.

Assistant Store Manager

Domino's Pizza
01.2010 - 11.2015
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Trained new employees on proper protocols and customer service standards.

Special Education Itinerant Assistant Teacher

Prince George County Public Schools
01.2010 - 11.2015
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported teacher in development of individual learning strategies.

Education

High School Diploma -

Friendly High School
Fort Washington, MD
06.2009

Skills

  • Emergency Response
  • Risk Management
  • Critical Thinking
  • Decision Making
  • Intelligence Gathering
  • Situational Awareness
  • Excellent Communication
  • Written and Verbal Communication

Certification

  • Top Secret Clearance



Timeline

Command Center Operator

United States Capitol Police
08.2020 - Current

Emergency Communications Dispatcher

Arlington County Police Department
09.2015 - 08.2020

Assistant Store Manager

Domino's Pizza
01.2010 - 11.2015

Special Education Itinerant Assistant Teacher

Prince George County Public Schools
01.2010 - 11.2015

High School Diploma -

Friendly High School
  • Top Secret Clearance



Tanika Childs