Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanika DeBoer

Davenport,IA

Summary

Proven leader with extensive experience in fast-paced environments, notably at Hardee's, where I excelled in team leadership and cash handling. Demonstrated ability to enhance customer satisfaction and resolve complaints effectively, showcasing a positive attitude and strong problem-solving skills. Achieved significant improvements in operational efficiency and safety compliance.

Overview

20
20
years of professional experience

Work History

Shift Leader

Hardee's
02.2022 - 07.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Housekeeper

Aperion Care Peoria Heights
12.2023 - 06.2024

Clean residents rooms and anything else assigned to clean in facility. Sometimes assist with laundry. Assist residents with needs that not required to be certified to do.

Sandwhich Maker

SUBWAY®Restaurants
03.2023 - 11.2023
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.

General Manager in Training

Papa John's Pizza
07.2020 - 10.2021

Training to be General Manager of store. All aspects of customer service.

Shift Leader

Hardee's
10.2019 - 07.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Food Service Worker

Hungry Hobo
07.2018 - 05.2019

Prepare and serve food. All aspects of customer service.

Kitter

Group O-Rock Island, IL
02.2018 - 05.2019

Put together gasket, seal, and other part kits for Caterpillar.

Food Service Worker

The Children's Home
09.2016 - 08.2017

Prepare and serve food to 50-100 students and staff. Keep kitchen up to Health Department standards.

Shift Leader

Hardee's
11.2014 - 02.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Food Service Worker

The Children's Home
03.2014 - 07.2015

Prepare and serve food. Customer service.

CNC Machine Operator

Temp Associates
07.2013 - 09.2013

Operate edge banding machine

Banquet Server

Radisson Hotel
09.2011 - 07.2013
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Slicer Operator

Oscar Mayer
10.2004 - 06.2010

Operate slicer and fix slicer issues. Perform required paperwork. Also was a linetech, production, and did sanitation.

Education

Diploma in Business Management - Business Management

Brown Mackie College
Bettendorf, IA
02.2011

Skills

Positive Attitude

Cash Handling

Team Leadership

Problem-Solving

Timeline

Housekeeper

Aperion Care Peoria Heights
12.2023 - 06.2024

Sandwhich Maker

SUBWAY®Restaurants
03.2023 - 11.2023

Shift Leader

Hardee's
02.2022 - 07.2024

General Manager in Training

Papa John's Pizza
07.2020 - 10.2021

Shift Leader

Hardee's
10.2019 - 07.2020

Food Service Worker

Hungry Hobo
07.2018 - 05.2019

Kitter

Group O-Rock Island, IL
02.2018 - 05.2019

Food Service Worker

The Children's Home
09.2016 - 08.2017

Shift Leader

Hardee's
11.2014 - 02.2017

Food Service Worker

The Children's Home
03.2014 - 07.2015

CNC Machine Operator

Temp Associates
07.2013 - 09.2013

Banquet Server

Radisson Hotel
09.2011 - 07.2013

Slicer Operator

Oscar Mayer
10.2004 - 06.2010

Diploma in Business Management - Business Management

Brown Mackie College
Tanika DeBoer