Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Sales Executive
Hilton Grand Vacation
Virginia Beach, VA
08.2022 - Current
Conduct sales presentations and tour showcase the benefits of Hilton Grand Vacation ownership
Assisted customers in selecting appropriate vacation packages for their needs.
Ensured compliance with sales policies, practices, and legal requirements.
Maintained detailed knowledge of all HGV products , services, and promotions to effectively communicate value to potential buyers
Provided exceptional customer service to potential and existing owners, addressing inquires and resolving issues promptly.
CEO of Barbershop
The Firm Barber Lounge
Virginia Beach, VA
05.2019 - Current
Established policies and procedures that promoted an ethical work environment.
Developed strategies for improving customer service standards throughout the company.
Hired, trained, and mentored staff members to maximize productivity.
Supervised daily operations of the barbershop, ensuring smooth functioning.
Developed marketing strategies to increase clientele base.
Oversaw budgeting and financial management.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Master of Education - Mental Health Counseling
Old Dominion University
Norfolk, VA
08-2025
Bachelor of Science - Social Work
Norfolk State University
Norfolk, VA
05-2019
Skills
Staff Management
Operations
Contract Negotiations
Strong Communication and Interpersonal Skills
Business Networking
Timeline
Sales Executive
Hilton Grand Vacation
08.2022 - Current
CEO of Barbershop
The Firm Barber Lounge
05.2019 - Current
Master of Education - Mental Health Counseling
Old Dominion University
Bachelor of Science - Social Work
Norfolk State University
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