Tanika Reese
Minneapolis,MN
Summary
Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional community service.
Overview
26
26
years of professional experience
Work History
Participant Coordinator
Twin Cities R!se
01.2018 - Current
- Provides leadership of revenue expense management, as well as budget reviews and funding considerations, for supportive service resources
- Develops policies/procedures and communicates all supportive service policies and processes to participants
- Works closely with the Business Development Coordinator in fielding potential community partnerships
- Encourages participants to create lasting change through motivational interviewing techniques and trauma based relational interventions
- Established group curriculum to serve participants in both in-person & virtual environment
- Worked in a team with a participant focused approach using problem solving skills
- Coordinated efforts to support the DEI and Retention Committee.
Family Support Specialist
Northside Achievement Zone
01.2015 - 01.2018
- Works collaboratively with families and partner agencies to accomplish goals in the Career/Finance & Housing pipeline of NAZ
- Follow up with families via meaningful contact to capture outcomes and alternative options
- Act as an organization liaison at community fairs, meetings, and presentations
- Provides accurate information, referrals, and advocacy to all families of NAZ
- Developed personalized service plans for each family to address their specific needs and goals.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Advocated for families within various organizations, ensuring their voices were heard and needs were met.
- Worked well in a team setting, providing support and guidance.
- Partners with families to complete and submit housing stabilization applications and other materials, assist families prepare
- Enters progress notes into NAZ Connect records database
- Assist families with obtaining necessary documentation to apply for and move in to housing (e.g
- Application fees, security deposits, first month's rent, furnishings, etc.)
- Conducted regular home visits to assess family progress and adjust support plans as needed.
High School Achievement Coach
Northside Achievement Zone
01.2016 - 01.2018
- Followed NAZ recruitment strategies and recruitment targets to reach, encourage, and sustain family enrollment and involvement in NAZ
- Support NAZ primary participant in setting and reaching their achievement goals, and connecting with the supports (caseworkers, teachers, academic interventions, counselors, to achieve goals
- Developed and tracked the success plans of families in NAZ Connect to encourage, support, and facilitate progress on goals
- Support parent's ability to move themselves and children through an education pipeline represented through NAZ Connect
- Advocated for students to access available resources.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Helped students develop organizational, time management and study skills.
- Increased parent involvement by conducting regular meetings and providing resources to support at-home learning.
- Enhanced student achievement by developing personalized coaching strategies for individual learners.
- Advised students on educational, career and social opportunities.
- Established trust and rapport with students, leading to increased engagement and motivation in their studies.
- Promoted a growth mindset among students by implementing goal-setting exercises and celebrating progress milestones.
- Bolstered a sense of community among students by organizing group activities, fostering collaboration, and promoting teamwork.
- Reduced student anxiety levels through mindfulness practices and stress management techniques.
- Provided resources to support students in achieving career goals.
- Streamlined communication between school staff, parents, guardians throughout the academic year via regular updates on student progress.
- Facilitated peer mentoring programs, fostering collaboration and mutual support among students.
- Organized and detail-oriented with a strong work ethic.
- Addressed barriers to student success internal to families Enter notes progress notes into NAZ Connect records database.
- Developed strong relationships with faculty members, working together to promote a supportive learning environment for all students.
Lead Eligibility Technician
CAPSH
01.2014 - 01.2016
- Determines program eligibility and enrollment in accordance with Federal priority guidelines and regulations
- Review documents for completeness, & consistency, timely submission and, eligibility requirements
- Provides information & makes routine referrals to community resources.
Housing Support Specialist
Resource Recovery Center
01.2008 - 01.2013
- Respond to client questions, issues, and emergencies/ crisis situations
- Respond to all calls/ issues received by the RRC Emergency Phone
- Conduct random urinalysis and breathalyzers to ensure sober environment
- Nightly apartment checks and building monitoring to ensure the safety and sober housing living
- Documentation of all client encounters and interactions
- Ensure Transitional Housing rules are followed and maintained
- Complete incident reports and additional documentation of client issues/concerns
- Light Maintenance & Pack Ups
Financial Service Specialist
Prepare & Prosper
01.2007 - 01.2012
- Delivers informational presentations and customers of tax clinics with establishing savings accounts
- Works with customers to asses finances and recommends appropriate services
- Utilize Bridge to Benefits tool to screen, determine preliminary eligibility and make referrals to community based resources.
Eligibility Technician
Community Action of Suburban Hennepin
01.2008 - 01.2009
- Determines program eligibility and enrollment in accordance with Federal priority guidelines and regulations
- Review documents for completeness, & consistency, timely submission and, eligibility requirements
- Provides information & makes routine referrals to community resources.
Office Specialist I/Case Assignment
Hennepin County
01.2005 - 01.2007
- Input, retrieved and modified information and data stored in Maxis and Diamond
- Verified information on forms, and other documents for completeness and accuracy prior to processing
- Assignment of applications to the appropriate Human Services Team for eligibility screening
Employment Specialist/Job Coach
Employment Action Center
01.2001 - 01.2005
- Led job readiness and career-building workshops to uplift client confidence.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Recognized client employment barriers and devised strategies to resolve.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Forged relationships with employers to gain insight into job openings and career opportunities.
Financial Case Aid
Hennepin County
01.1998 - 01.2001
- Review applications and other required forms for the purpose of making determinations of initial eligibility for the TEFRA Medical Assistance program for clients of the Children's Mental Health Collaboration.
Education
A.A.S Business Management -
Globe College
06.2018
Skills
- Strong organizational, planning, & problem-solving skills
- Ability to communicate professionally, concisely, and effectively with internal and external customers
- Demonstrated experience in establishing and maintaining effective working relationships with clients, staff, and community leaders
- Computer literate, including Microsoft Office Suite, Maxis, Diamond, and Workforce One skills
- Multitasking and Organization
- Contract Management
- Strategic Planning
- Motivational Leadership
- Budget Management
Timeline
Participant Coordinator
Twin Cities R!se
01.2018 - Current
High School Achievement Coach
Northside Achievement Zone
01.2016 - 01.2018
Family Support Specialist
Northside Achievement Zone
01.2015 - 01.2018
Lead Eligibility Technician
CAPSH
01.2014 - 01.2016
Housing Support Specialist
Resource Recovery Center
01.2008 - 01.2013
Eligibility Technician
Community Action of Suburban Hennepin
01.2008 - 01.2009
Financial Service Specialist
Prepare & Prosper
01.2007 - 01.2012
Office Specialist I/Case Assignment
Hennepin County
01.2005 - 01.2007
Employment Specialist/Job Coach
Employment Action Center
01.2001 - 01.2005
Financial Case Aid
Hennepin County
01.1998 - 01.2001
A.A.S Business Management -
Globe College
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