Tanika Taylor

Principal Administrative Associate

NYC Housing Preservation Development

2004.06 - Current

Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Encourage staff skills by recommending training programs offered through NYCityLearn (Citywide Learning Management System) via in-person, eLearning and webinar. Resulting in improved performance and possible career growth opportunities.
Supervise staff and delegate tasks to maintain positive, productive administrative operations.
Approve and disapprove staff timesheet; including sick leave, vacation time, and overtime hours.
Public Relations: aide constituents with inquiries relating to borough office violations; manual & online eCertificatiions, assist the public with building registration status and inquiries, as well as Bedbug annual certification inquiries.
Accordingly, work with borough office Commissioners, Chiefs/Deputies and Office Managers to rectify or postpone certification for City issued violations.
Oversee the maintenance and upkeep of Postponement database,
Review submitted documentation from buildings owners requesting postponement dates for certification of city issued violations.
Approve and disapprove Postponement requests.
Ensure accurate record-keeping relating to the NYC Dept. of DOB (OATH) and HPD Inspector hearings and testimonies; with diligent data entry and database management for vital company information.
Serves as a primary liaison between NYC Dept. Of Buildings, HPD Supervisors and Inspectors pertaining to Inspector Court dates and appearances.
Organize information for Director to assist with meeting preparations, responsible for all necessary materials required to ensure smooth and successful meetings.
Collaborate with other departments to achieve organizational goals, fostering teamwork across various functions.
Open and properly distribute incoming mail staff and colleagues to promote quicker response to client inquiries, manage phone & email correspondence; handle incoming and outgoing mail and faxes.
Build and maintain excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
Identify operational inefficiencies and implement corrective measures to decrease downtime and increase effectiveness
Oversee the maintenance and upkeep of Postponement unit database;
Review, approve and disapprove landlords supported documentation pertaining to postponement request for building violation certification.
Assisted with organizing office events such as holiday parties and office decor, promoting a positive company culture and boosting employee morale.
Assist with special projects of varying degrees of complexity; such as the distribution of NYC HPD Inspector uniforms and new hires; sort Inspector uniform inventory for correct sizing and materials
Address IT issues concerning work unit online portal by coordinating with tech support, minimizing downtime and maintaining operational efficiency.

Summary

Overview

Work History

Principal Administrative Associate

Education

High School Diploma -

Skills

Accomplishments

Timeline

Principal Administrative Associate

High School Diploma -

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