Summary
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic

Tanika Wiggins-Bryan

Business owner
Tallahassee,FL

Summary

Equipped with strong problem-solving and customer service abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm in finding my forever career.

Work History

Onboarding Coach

Committed Coaches
01.2025 - Current
  • Developed and maintained strong relationships with key clients
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues
  • Sales calls and the processing of phone payments
  • CRM warm sales calls

Small Business Owner and Operator

Seminole Cleaning, LLC.
06.2018 - Current
  • Maintained and managed all accounting practices, associated with the business
  • Trained new employees on proper cleaning techniques, safety procedures, and equipment usage
  • Conducted regular inspections to assess the quality of work performed by the cleaning staff
  • Developed and maintained cleaning schedules to ensure all areas were cleaned on a regular basis
  • Implemented new cleaning procedures and protocols to improve efficiency and maintain cleanliness standards
  • Managed a team of 6 cleaning staff, overseeing their daily tasks and ensuring high-quality service
  • Maintained inventory of cleaning products and equipment, replenishing as needed
  • Responded promptly to customer complaints or concerns regarding cleanliness issues, resolving them effectively
  • Created detailed reports on maintenance needs, repairs, or replacements for management review
  • Implemented environmentally friendly practices such as using eco-friendly cleaning products and reducing waste generation

Office Manager Temporary Position

Bellamy's Outdoor Sports
04.2019 - 11.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Rural Mail Carrier Associate

USPS (United States Postal Service)
12.2010 - 04.2019
  • Followed safety rules and protocol while driving and maintained professionalism
  • Developed strong relationships with customers through communication and customer service
  • Demonstrated flexibility by covering additional routes as needed.
  • Assisted in training new postal employees
  • Cased and delivered city and rural mail to over 17 routes in Tallahassee and Crawfordville, Florida
  • Sorted and processed incoming mail, ensuring accurate delivery to the appropriate recipients
  • Assisted in the organization and distribution of bulk mailings, including newsletters, promotional materials, and invoices
  • Collaborated with other departments (e.g., customer service) to resolve any issues related to misrouted or undelivered mail items promptly

Senior Accountant

Florida State University
04.1997 - 07.2010
  • Collected and processes student tuition payments, housing and parking tickets
  • Handled large amounts of cash, checks and credit cards.
  • Handled yearly equipment inventory for Business Services Dept.
  • Counted and deposited large amounts of cash collected daily from the FSU card center
  • Profit & Loss reconciliations
  • AR collections
  • Processed TAR's and expense refund requests
  • P-card reconciliations
  • Entered HR appointment papers and time entry
  • Led the month-end close process, including reconciliations, journal entries, and financial statement preparation
  • Managed accounts payable function, overseeing accurate processing of invoices and timely payments to vendors
  • Assisted in the preparation of annual financial statements in accordance with GAAP
  • Prepared monthly bank reconciliations ensuring accuracy of recorded transactions
  • Investigated and resolved discrepancies in financial records, ensuring accuracy of reported financial results
  • Prepared monthly, quarterly, and annual financial statements for management review

Education

1.5 years of college - General Studies

Tallahassee Community College
Tallahassee, FL
01.1996

High school diploma -

SAIL High School
Tallahassee, FL
06.1994

Skills

  • CRM Software
  • Account Management
  • Customer service
  • Personable and friendly
  • Effective communication
  • Interpersonal relationships
  • Team bonding
  • Verbal and written communication
  • Influencing skills
  • Nutritional education
  • Wellness coach
  • Building relationships

Certification

  • CFFISH FISH Philosophy, Florida State University, 03/01/03, Present
  • BTGL01 Accounting & Budgeting Concepts, Florida State University, 05/01/04, Present
  • CUPUR3 Purchasing e-plus, Florida State University, 01/01/06, Present
  • COSHA1 Sexual Harassment ADA & EEO, Florida State University, 04/01/08, Present
  • Driver's License

Languages

English
Native or Bilingual
Spanish
Elementary

Work Preference

Work Type

Full TimePart TimeGig WorkContract Work

Work Location

RemoteOn-Site

Important To Me

Work-life balanceCareer advancementWork from home optionHealthcare benefitsCompany Culture

Timeline

Onboarding Coach

Committed Coaches
01.2025 - Current

Office Manager Temporary Position

Bellamy's Outdoor Sports
04.2019 - 11.2019

Small Business Owner and Operator

Seminole Cleaning, LLC.
06.2018 - Current

Rural Mail Carrier Associate

USPS (United States Postal Service)
12.2010 - 04.2019

Senior Accountant

Florida State University
04.1997 - 07.2010

High school diploma -

SAIL High School

1.5 years of college - General Studies

Tallahassee Community College

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