Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tanina S. Sirmons

CIBOLO

Summary

Executive Leader and Air Force Veteran leveraging 23 years of proven experience in Project, Program and Operations Management, Training & Development, Planning & Executing Complex Problems, and Policy Development at the executive level. Adept at leading departments in a dynamic, fast-paced environment. Competence in directing talent acquisition, performance management, and the employment lifecycle, while organizing and implementing employee engagement initiatives. Proven ability to combine vision, ingenuity, and strong business acumen with well- developed project management and leadership qualities to support organizational effectiveness. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Valid Secret clearance.

Overview

5
years of professional experience
1
Certification

Work History

Program Manager

Senior Enlisted Leader
07.2022 - Current

Job overview

  • Develops, analyzes, and modifies procedures that implement, manage, and enhance Air Force operations
  • Serves as strategic advisor to executive staff, reporting directly to CEO equivalent to establish deliberate objectives, review policy and procedure changes, evaluate equipment needs, and provide performance updates Air Force wide
  • Led the merger of an Automated Information System and oversaw a $430K budget to modernize and standardize military reporting for 210 organizations
  • Aligned industry partners with a $4,500,000 network compliant lodging & accountability platform for military operations
  • Directed a personnel study, identifying 36 new tasks, a 900% workload increase, resulting in future positions for 86 organizations
  • Communicated policy and guidance on evolving training gaps from Executive level down the chain.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Gave individual evaluations based on fitness and combat readiness.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Surveyed company overall health and preparedness.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.

Key Advisor

Senior Enlisted Leader
07.2021 - 07.2022

Job overview

  • The Senior Advisor for training, professional development, enforcing policies, standards & behavior
  • Senior Enlisted mentor for organization providing oversight on all personnel matters across 25 facilities and 350 individuals, generating $520,000,000
  • Advised 724 personnel on education and training setting the standard for 169 conferred associate degree equivalent students
  • Served as a strategic advisor on all matters related to the morale, welfare, recreation, family, and human resources programs directly supporting 15 senior executives
  • Introduced continuous process improvement events to eliminate staffing and routing backlogs and reduced squadron- level suspense/labor requirements by 50%, ultimately amplifying squadron execution rates.
  • Built and maintained relationships with clients to provide ongoing support.
  • Trained new and existing employees on customer service best practices to improve overall customer handling skills.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Improved processes by recommending operational changes.
  • Gathered and analyzed customer feedback to inform product and service improvements.
  • Monitored customer service operations to confirm compliance with quality standards.
  • Produced detailed reports outlining key issues and proposed solutions.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Promoted customer loyalty programs to increase customer retention and repeat purchases.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
  • Provided support in negotiations and legal matters to help client negotiate complex business negotiations and legal issues.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.

Hospitality and Postal Services

Operations Manager
01.2019 - 07.2021

Job overview

  • Managed the organizations largest Hospitality and Postal Services of 120 military and civilian employees.
  • Directed Quality of Life programs and oversaw $340,000,00 in annual sales.
  • Instructed senior management on all enlisted career field matters, administered non-appropriated funds and core functions required to sustain a community of 12,000 patrons.
  • Led $720,000,000 hotel operations and a $3,000,000 Fitness and Sports program all while enforcing quality control measures and inspection standards.
  • Coordinates headquarters on operations and funding mandates and manpower; drafts polices and reviewed $120,000,000 government budgets.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Education

University of Maryland Global Campus
Adelphi, MD

Bachelor of Science from Business Administration
2022

University of Maryland Global Campus
Adelphi, MD

Foundations of Accounting
2022

Community College of the Air Force
Maxwell AFB, AL

Associate of Arts from Social Services
2021

Community College of the Air Force
Maxwell AFB, AL

Associate of Arts from Fitness, Recreation and Food Service Management
2021

Community College of the Air Force
Maxwell AFB, AL

2017

Community College of The Air Force
Montgomery, AL

Certified Hospitality Supervisor| United States Air
2009

Skills

  • Client Correspondence
  • Personnel Mentoring
  • Standard Operating Procedures Understanding
  • Operational Standards
  • Administrative Support
  • Organizational Policies
  • Project Requirements
  • Operating Systems: Microsoft Windows
  • Insurance Policies
  • Best Practices

Certification

· Certified Master Resiliency Trainer | United States Air Force | 2016

· Contingency War Planning Course | United States Air Force | 2022

· Certified Hospitality Supervisor| United States Air Force | 2009

· Airman Leadership School| United States Air Force| 2005

· Noncommissioned Officer Leadership School| United States Air Force| 2012

· Senior Noncommissioned Officer Leadership School | United States Air Force| 2013

· Enlisted Joint Professional Military Education| United States Air Force| 2016

· Senior Noncommissioned Officer Leadership School III | United States Air Force| 2019

Timeline

Senior Enlisted Leader

Program Manager
07.2022 - Current

Senior Enlisted Leader

Key Advisor
07.2021 - 07.2022

Operations Manager

Hospitality and Postal Services
01.2019 - 07.2021

University of Maryland Global Campus

Bachelor of Science from Business Administration

University of Maryland Global Campus

Foundations of Accounting

Community College of the Air Force

Associate of Arts from Social Services

Community College of the Air Force

Associate of Arts from Fitness, Recreation and Food Service Management

Community College of the Air Force

Community College of The Air Force

Certified Hospitality Supervisor| United States Air
Tanina S. Sirmons