Tanisha A. Dillard
Zebulon,N.C.
Summary
Dedicated mental health counselor with a focus on substance abuse recovery. Proven track record in conducting thorough assessments and creating tailored treatment plans that enhance patient engagement and satisfaction. Effectively coordinates care and crisis intervention to support diverse client needs.
Overview
15
15
years of professional experience
Work History
Outpatient Therapist
Morse Clinic of Zebulon
Zebulon, North Carolina
07.2021 - Current
- Conducts individual counseling sessions under supervision as scheduled and documents
- Conducts group and/or family sessions under supervision as scheduled and documents
- Co-facilitates assigned group and/or family sessions
- Conducted initial assessments and follow-up assessments for patients.
- Prepares individual treatment plan for each assigned patient
- Evaluates patients' needs and determines if referrals to other programs or facilities are needed
- Facilitated communication between referral sources and patients to ensure clear understanding of needs.
- Provides case management duties for patients ensuring individualized quality care
- Provided crisis intervention during emergencies to support patient safety and stabilization.
- Developed aftercare plans to support patients' ongoing recovery and transition.
Substance Abuse Counselor
Pinehurst Comprehensive Treatment Center
Pinehurst, North Carolina
10.2018 - 07.2021
- Provided crisis intervention to patients, effectively managing emergencies
- Conducted initial and follow-up assessments for patients.
- Prepares individual treatment plan for each assigned patient
- Evaluates patients' needs and determines if referrals to other programs or facilities are needed
- Developed aftercare plans for patients, facilitating continuity of care
- Provide case management duties for patients ensuring individualized quality care
- Ensures all documentation treatment and incidents are completed timely clear concise manner
- Acts as a liaison between referral sources and patients
- Acts as a liaison with insurance carriers, as requested
- Performs other duties as assigned
Program Coordinator
B & D Behavioral Health Services
Durham, North Carolina
07.2014 - 10.2018
- Coordinated scheduling of medical appointments to enhance patient access
- Coordinating communication between the team and individuals
- Monitored non-clinical operations of ACT team to ensure smooth functionality
- Entering and tracking team performance by running reports
- Operating the use of electronic medical records daily
- Addressed concerns of irate consumers during office walk-ins to maintain positive engagement
- Actively participating in the daily team meetings
Compliance
B & D Behavioral Health Services
Durham, North Carolina
04.2013 - 07.2014
- Ensured compliance through thorough examination of records, reports, operating practices, and documentation
- Audit files by documenting audit findings
- Appraises adequacy of program by completing audit questionnaires
- Updated audit programs and questionnaires by reviewing current practices.
- Verifies liabilities by comparing items to documentation
- Conserve professional and technical knowledge by attending educational workshops
- Contributed to team success by delivering on related objectives and fostering collaboration.
- Conducts monthly surveys
Intern
Raintree Clinic
Fayetteville, North Carolina
08.2012 - 04.2013
- Internship with the LCAS therapist
- Conducted assessments to evaluate client needs and inform treatment planning
- Co-facilitated group therapy sessions to support client engagement and recovery
- Prepared and delivered treatment completion letters to clients, ensuring clear communication of progress
- Completing group/individual notes
- Located client files in organized database
- Provided customer service in a fast-paced environment
Associate Professional
Stephen's Outreach Center
Lumberton, North Carolina
02.2012 - 02.2013
- Provide family focused intensive in-home counseling for client and family.
- Mitigated risk of out of home placement through targeted intervention strategies.
- Provided continuous crisis intervention services around the clock.
- Coordinated with service providers (schools, psychologists, psychiatric services, and other mental health professionals) to ensure comprehensive support for clients.
- Built rapport with client and family to foster trust and open communication.
- Ascertain strategies and interventions in developing coping skills.
- Gather information for initial assessment
- Attend annual mandatory meetings and staff trainings
Education
Master of Science Degree - Addiction Counseling
GRAND CANYON UNIVERSITY
Phoenix, AZ01-2013
Bachelor of Science Degree - Criminal Justice
TENNESSEE STATE UNIVERSITY
Nashville, TN05-2000
Skills
- Clinical Evaluation
- Documentation Skills
- Attention to Detail
- Thoroughness
- Client Engagement
- Interdisciplinary Collaboration
- Resource Coordination
- Ethical Standards
- Research reporting
- Presentation Skills
- Objectivity
- Housing Support Services
License
LCAS -A
Timeline
Outpatient Therapist
Morse Clinic of Zebulon
07.2021 - Current
Substance Abuse Counselor
Pinehurst Comprehensive Treatment Center
10.2018 - 07.2021
Program Coordinator
B & D Behavioral Health Services
07.2014 - 10.2018
Compliance
B & D Behavioral Health Services
04.2013 - 07.2014
Intern
Raintree Clinic
08.2012 - 04.2013
Associate Professional
Stephen's Outreach Center
02.2012 - 02.2013
Master of Science Degree - Addiction Counseling
GRAND CANYON UNIVERSITY
Bachelor of Science Degree - Criminal Justice
TENNESSEE STATE UNIVERSITY