Dynamic clinical supervisor, team lead, and clinician with extensive experience at Carolina Outreach, excelling in crisis intervention and person-centered planning. Proven track record in leading teams, enhancing treatment outcomes, and implementing evidence-based practices. Adept at fostering collaboration and providing clinical oversight, ensuring high-quality service delivery and client advocacy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Intensive In Home Team Lead/Clinical Supervisor
Carolina Outreach/NCGCare
Durham, North Carolina
09.2016 - Current
Assess family strengths and needs, assisting families with planning, developing, implementing, and assessing treatment and ancillary services, recommending the types of treatment modalities needed and providing these services directly or by referral
Oversight of services provided within and outside the agency, acting as an advocate for the client and family/natural supports in the community and developing/evaluating the person-centered plan with the client and team to ensure that services are being delivered and are appropriate to the needs of the client and family/natural supports
Create, develop, monitor, revise, and implementation of the client’s person centered plan
Provide clinical guidance and/or oversight in the development of crisis plans and transition plans when clients are in need of higher or lower level of care
Provide individual, family or group therapy to clients and their families/natural supports based on families’ needs, diagnoses and best evidence-based practices
Provide written documentation regarding treatment, such as person centered plan, treatment notes, goals and plans for the medical record
Provide parent/guardian/natural support training to improve interaction with the client
Provide case management support to families to support treatment progress
Implement evidence based practice
Provide clinical expertise, guidance, and /or oversight to the IIH team during the provision of services
Complete annual review for each IIH team member
Provide clinical supervision for each member of the IIH team during the provision of services
Delegated tasks appropriately according to individual skill sets.
Trained new staff in relevant processes and procedures.
Held regular one-on-one coaching sessions with staff members to encourage personal development.
Ensured compliance with company policies and procedures throughout the team.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Independent Living Program Intern
Carolina Outreach/Life Skills Foundation
Durham, North Carolina
08.2015 - 04.2016
Implement treatment based on the person centered and transition plan
Implement therapeutic interventions, crisis interventions, behavioral interventions, psycho educational activities, and other best evidence-based practice therapies
Work with clients, families, natural supports, and collateral agencies in reviewing, applying, and achieving goals outlined in the person-centered plan
Provide parent/guardian/natural support training to improve interaction with the client
Assist in all service delivery as formally planned with the clinical team
Provide any required written documentation, including, but not limited to, treatment notes, goals and plans for the medical record (e.g., service notes, person-centered plan)
School Based Support Intern
Durham Public Schools-Burton Elementary School
Durham, North Carolina
08.2013 - 04.2015
Communicated with parents and students to discuss their concerns and self-help strategies
Kept parent resource board updated
Developed a resource guide for mental health agencies that provide services to adolescents
Participated in Student Assistance Program, Child Family Team, Functional Behavior Assessment, and Intervention team meetings
Participated in truancy court
Assisted with completing referral forms
Facilitated and organized the Weekend Food Backpack Program
Assisted supervisor with distributing information during Professional Learning Community meetings
Connected parents and teachers with community resources
Connected with community agencies to generate resources for the families and students who attend the school
Relocation Specialist/Assistant Property Manager
Century Creek Apartment Homes
Durham, North Carolina
02.2007 - 11.2009
Conducted property tours
Maintained resident files
Assisted in marketing plans
Data entry
Accounts receivables
Final inspection of apartments
Communicated & scheduled vendors
Assistant Teacher
Fountain of Youth
Durham, North Carolina
07.2005 - 05.2006
Assisted teachers with daily instructional activities
Maintained child/staff ratio
Assisted with lesson planning
Lead Teacher
A Child’s Creation Development Center
Durham, North Carolina
02.2001 - 07.2005
Developed lesson plans
Implemented structure curriculum
Maintained child/staff ratio
Communicated with parents and staff
Opened and closed facility
Assisted with administrative duties
Recorded weekly tuition payments
Education
Master of Social Work -
North Carolina Central University
05.2016
Bachelor of Social Work -
North Carolina Central University
05.2014
Associate in Arts -
Durham Technical Community College
Durham, North Carolina
12.2011
Associate in Applied Science - Medical Office Administration
Durham Technical Community College
Durham, North Carolina
05.2008
Skills
Crisis intervention
Person-centered planning
Evidence-based practice
Clinical supervision
Case management
Treatment documentation
Team leadership
Certification
First Aid & CPR
Suicide Intervention Training
School Critical Incident Response and Recovery Team
Youth Mental Health USA Trainings
Response to Intervention
Child & Family Team Training
Crisis Response and Person Centered Planning
Crisis Prevention and Intervention
Cognitive Behavioral Therapy
Cognitive Processing Therapy
Eco-Systemic Structural Family Therapy
LCSW
Volunteer Experience
Meals on Wheels, Durham, North Carolina
North Carolina Central University, Durham, North Carolina, First Lady Walk
Habitat for Humanity Raffle, Durham, North Carolina
Full Gospel Deliverance Center, Durham, North Carolina, Jewels Youth Group Leader, Clothes Closet, Food Pantry
Timeline
Intensive In Home Team Lead/Clinical Supervisor
Carolina Outreach/NCGCare
09.2016 - Current
Independent Living Program Intern
Carolina Outreach/Life Skills Foundation
08.2015 - 04.2016
School Based Support Intern
Durham Public Schools-Burton Elementary School
08.2013 - 04.2015
Relocation Specialist/Assistant Property Manager
Century Creek Apartment Homes
02.2007 - 11.2009
Assistant Teacher
Fountain of Youth
07.2005 - 05.2006
Lead Teacher
A Child’s Creation Development Center
02.2001 - 07.2005
Master of Social Work -
North Carolina Central University
Bachelor of Social Work -
North Carolina Central University
Associate in Arts -
Durham Technical Community College
Associate in Applied Science - Medical Office Administration