Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Foster Care Provider
Family Forward
St. Louis, MO
11.2020 - 11.2022
Taught children ages (13-17) about money, driving and other important life skills.
Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
Reduced problem behaviors with positive reinforcement and supportive techniques.
Helped reunify birth families through coordinated visitation strategies.
Cared for 3 medically fragile children in need of extensive support.
Assisted 11 children through recovery from difficult home or school situations.
Offered extensive care to 5 troubled older children without likelihood of adoption.
Prepared and maintained 7 individual beds and personal space for foster children.
Transported 11 kids to mandated therapy, extracurricular activities and medical appointments while placed in my care.
Improved children's health by preparing healthy meals and snacks.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Reported child abuse in accordance with legal standards of mandatory reporters.
Completed home welfare checks to align with state and program guidelines.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Interviewed individuals and families to assess needs and provide informational resources.
Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
Fashion Designer
Tanisha Blocker Creations LLC
St Louis, MO
07.2012 - Current
Sketched thousands of fresh designs for consideration.
Developed seasonal merchandise assortment to improve category depth and breadth.
Communicated with more than 50 photographers and stylists to effectively showcase current fashion trends.
Gathered information from vendors regarding market trends and competitor activity.
Developed seasonal and brand style guides to promote my Brand.
Coordinated design process for multiple brands from concept sketches through final adoption.
Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price.
Created innovative design tools and strategies for presenting merchandise.
Achieved costing and aesthetic goals for seasonal fabric palette for T. Blocker Brand.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Worked with technical design and product management to provide accurate and complete design packages.
Transitional Child Care Provider
Jennings School District
Jennings, MO
01.2019 - 06.2022
Maintained effective schedule balance between rest periods, active play and instruction.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Enforced rules and managed behavior through developmentally appropriate discipline.
Met with parents about daily activities, positive developments and issues.
Taught children to organize toys, wash hands and share by leading by example.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Planned and guided age-appropriate tasks like reading, crafts and outdoor activities.
Kept notes of behavior issues, food served and medications administered to children.
Monitored entrances and exits to maintain safety and organized environments.
Offered top-notch care to 7+ children at once, ranging in age from 5 to 17.
Created and implemented diverse educational strategies to boost development.
Cared for children ages 5 to 17 in nurturing and age-appropriate way.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Kept areas clean, organized and stocked, and sanitized surfaces and toys.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Consulted with families to discuss activities and behaviors of each child.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Helped children develop motor skills in preparation for preschool and kindergarten.
Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Developed lessons and activities to promote children's physical and emotional development.
Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
Handled daily administrative tasks efficiently to minimize time away from children.
Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
Planned and managed learning-focused, imaginative and play-oriented activities for children.
Provided one-on-one and peer group tutoring on core subjects for children aged 5 to 17.
Worked with children to provide both individual and group tutoring on core subjects.
Sales Associate
Hancock Fabrics
Hazelwood, MO
10.2011 - 07.2016
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Completed orders and organized product deliveries to meet customer timetables.
Loaded and unloaded merchandise using ladder and pallet jack.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Prepared large cash deposits with zero discrepancies.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Developed, marketed and sold full range of products and support services.
Educated associates on market trends and stayed up-to-date on forecasts.
Tracked stock using company inventory management software.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Maintained records related to sales, returns and inventory availability.
Helped customers locate products and checked store system for merchandise at other sites.
Secretary
St. Louis Public School District
St. Louis, MO
01.2015 - 04.2016
Answered multi-line phone system and greeted callers enthusiastically.
Scheduled appointments and conducted follow-up calls.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to school principal, teachers and other school staff by copying, faxing and filing documents.
Responded to emails daily and other correspondence to facilitate communication and enhance school processes.
Completed accurate daily report documents, memos and invoices.
Handled daily scheduling tasks and provided administrative support for entire department.
Organized envelopes, postage and mail correspondence for staff and principal, maintaining postage meter and coordinating with delivery and courier services.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Entered data into SIS Portal, Student Information System and updated student information to keep records current.
Drafted agendas, recorded minutes and created documents for meetings.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Implemented paperless filing system for departments.
Facilities Management Administrative Support Specialist
DNI Properties
Creve Coeur, MO
07.2007 - 09.2009
Reported building issues to building management to reduce safety concerns.
Restocked office, kitchen and other common areas to maintain adequate supplies.
Set up and broke down meeting rooms for events.
Secured records and storage to comply with filing and indexing procedures.
Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Conducted invoicing and investigated accounts receivables discrepancies.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Composed and proofread memos, letters and reports to verify error-free communication.
Maintained daily reports and advised executive leaders in decision-making processes.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Maintained clean reception area to promote positive, professional environment for clients.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Established administrative work procedures to track staff's daily tasks.
Answered and quickly redirected large volume of calls on central system.
Answered, responded to and transferred over 100 daily phone calls on multi-line phone system.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Performed research to collect and record industry data.
Used Microsoft Office to prepare various correspondence, reports and other written material.
Created and implemented standard operating procedures for records handling.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed 3 calendars to strategically coordinate meetings, appointments and events.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
Increased office efficiency by modernizing document organization systems.
Updated tracking spreadsheets with latest homeowner and renter information.
Managed over 50 monthly invoices for organization of 1,000 homes and maintained accurate processing and verification.
Found new sources for office supplies and closely monitored inventory use to cut costs.
Successfully completed special projects to exceed goals and overall organization.
Increased office participation in special events by creating monthly newsletter with detailed calendars and other updated information.
Improved customer service rating by training new employees on proper phone handling techniques.
Surpassed team goals by partnering with property managers and other administrative assistants to implement best practices and protocols.
Education
Psychology -
University of Phoenix
Tempe, AZ
09.2011
Secretarial - Professional Secretary
Hickey College
St Louis, MO
07.1990
High School Graduate - General Studies
Northwest High School
St. Louis, MO
05.1986
Skills
Document Organization
Marketing Materials
Community Organization
Critical Thinking
Creative Solutions
Closing Procedures
Customer Accounts Management
Microsoft Office
Complex Problem-Solving
Financial Records
Project Creation
Digital Printing
Profit Target Achievement
Customer Interaction
Administrative Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Foster Care Provider
Family Forward
11.2020 - 11.2022
Transitional Child Care Provider
Jennings School District
01.2019 - 06.2022
Secretary
St. Louis Public School District
01.2015 - 04.2016
Fashion Designer
Tanisha Blocker Creations LLC
07.2012 - Current
Sales Associate
Hancock Fabrics
10.2011 - 07.2016
Facilities Management Administrative Support Specialist