Tanisha Boyd
Charlotte,North Carolina
Summary
Experienced and dependable nursing professional with a strong focus on providing reliable and high-quality patient care. Excellent charting skills and deep understanding of medical procedures and protocols. Demonstrated ability to effectively communicate with patients, families, and healthcare teams for optimal outcomes. Proven track record of delivering compassionate care while maintaining a calm and composed demeanor in fast-paced environments.
Overview
10
10
years of professional experience
Work History
CNA
Cyncare
Charlotte, NC
01.2023 - Current
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA/Transportation
Saturn Nursing Rehabilitation Center
Charlotte, NC
08.2017 - Current
- Proper care and assistance to residents
- Scheduling patients appointments
- Transporting patients to daily appointments.
Customer Service Representative
BroadPath Healthcare
08.2021 - 06.2023
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
CNA
Comprehensive Homecare
Charlotte, NC
02.2015 - 08.2021
- Cared for patients by assisting with their personal care and house chores
- Entertained, converse with, or read aloud to patients to keep them mentally healthy and alert
- Planned, purchased, prepared, or served meals to patients, according to prescribed diets
- Checked patients' pulse, temperature, and respiration, and assist with blood sugar monitoring.
Education
Certified Nursing Assistant -
Care Givers Institute
Charlotte, NC05.2016
Skills
- Patient Care & Safety
- Diagnostic Testing
- Electronic Medical Records
- Vital Signs & Patient Monitoring
- Privacy /HIPPA Regulations
- Patient Advocacy and Support
- Great Customer Service
- Data Collection
Timeline
CNA
Cyncare
01.2023 - Current
Customer Service Representative
BroadPath Healthcare
08.2021 - 06.2023
CNA/Transportation
Saturn Nursing Rehabilitation Center
08.2017 - Current
CNA
Comprehensive Homecare
02.2015 - 08.2021
Certified Nursing Assistant -
Care Givers Institute