Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
13
13
years of professional experience
Work History
Machine Operator
CVS Distribution Center
Beech Island, SC
10.2014 - Current
Increased warehouse efficiency by operating stand-up forklifts to manage inventory and load/unload products.
Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
Minimized product damage by carefully handling items during transportation within the warehouse facility.
Ensured accurate inventory counts by conducting routine audits and updating tracking systems accordingly.
Supported warehouse team members in completing tasks outside of forklift operations, as needed, to maintain overall workflow.
Collaborated with supervisors to identify areas of improvement in warehouse processes, implementing changes when appropriate.
Fostered a positive work atmosphere through clear communication and active participation in team meetings or discussions about process improvements.
Completed cycle counts and monthly inventory.
Customer Service Representative
Sitel
Augusta, GA
09.2011 - 10.2014
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ
11.2025
Associate of Arts - Business
University of Phoenix
Tempe, AZ
10.2023
Skills
Equipment Operation
Safety Compliance
Complex Problem-Solving
Manufacturing Experience
Computer Skills
Team Collaboration and Leadership
Attention to Detail
Forklift and Pallet Jack Operation
Strong Work Ethic
Logistics
Excellent Communication
Inventory Control
Data Collection
Data Entry
Microsoft Office Suite
Microsoft Outlook
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternship
Location Preference
On-SiteRemoteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs
Software
WMS
Microsoft Outlook
Microsoft Office
Interests
Travel
Music
Timeline
Machine Operator
CVS Distribution Center
10.2014 - Current
Customer Service Representative
Sitel
09.2011 - 10.2014
Bachelor of Science - Business Administration And Management