Summary
Overview
Work History
Education
Skills
Certification
Phlebotomist Intern, Lab Corp
Timeline
Generic

Tanisha Brookins

Philadelphia,PA

Summary

  • Licensed Phlebotomist/MLA (CPT#25R-CPT2409) with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques in fast-paced environments.
  • Positive and encouraging, customer-focused professional with a strong clerical background.
  • MS Office, Word, Outlook, and Excel; type 60 words per minute.
  • Excellent communication skills and teamwork, enhancing operational flow and patient care.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Home Health Aide

Daily Dove Care
Philadelphia, Pennsylvania
03.2019 - Current
  • Diligently followed care plans developed by healthcare professionals with accuracy.
  • Maintained safe and clean living environments through regular bed linen changes.
  • Monitored client health and behavior changes, consistently documenting observations.
  • Accompanied clients to medical appointments, providing transportation and assistance.

Assisted Living Specialist

Home Helpers
Drexel Hill, Pennsylvania
09.2016 - 03.2019
  • Coordinated client care plans tailored to individual needs and preferences.
  • Trained new staff on company policies and best practices for optimal client care.
  • Effectively communicated with families regarding client progress and updates.
  • Implemented quality assurance measures to uphold service delivery standards.

Medical Records Clerk

The Consortium
Philadelphia, Pennsylvania
07.2011 - 08.2016
  • Maintained accurate medical records in compliance with regulatory requirements.
  • Updated electronic health records promptly with incoming patient information.
  • Ensured secure filing system for confidential documents was consistently upheld.
  • Monitored adherence to state and federal regulations for information release.
  • Regularly updated patient files with new medical information as required.

Customer Service Representative

Corporate Call Center
Blue Ball, Pennsylvania
01.2008 - 07.2011
  • Maintained accurate records of customer interactions in database.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction.
  • Diffused tense situations effectively while remaining calm and professional.
  • Informed customers about billing procedures and assisted with payment options.

Education

Phlebotomy/MLA Program -

Unity Phlebotomy
Philadelphia, PA
08-2025

Associate of Science - Special Education

Harcum College
Bryn Mawr
08-2023

High School Diploma -

Greater Hope Christian Academy
Philadelphia, PA
06-2009

Skills

  • Patient care
  • Customer service
  • Effective communication
  • Order Of Draw
  • Patient identification
  • HIPAA compliance
  • Venipuncture technique
  • Laboratory procedures understanding
  • Sanitation and sterilization

Certification

  • Licensed Phlebotomist
  • BLS Certification

Phlebotomist Intern, Lab Corp

  • Completed 120 hour externship; Preformed 250 successful venipunctures
  • Accurately utilized centrifuge, phlebotomy equipment based on procedure and patient need
  • Supported patients with a relaxed understanding demeanor during procedures
  • Followed order of draw, specimens handling, and storage requirements
  • Collect specimens for drug screening,paternity test and alcohol

Timeline

Home Health Aide

Daily Dove Care
03.2019 - Current

Assisted Living Specialist

Home Helpers
09.2016 - 03.2019

Medical Records Clerk

The Consortium
07.2011 - 08.2016

Customer Service Representative

Corporate Call Center
01.2008 - 07.2011

Phlebotomy/MLA Program -

Unity Phlebotomy

Associate of Science - Special Education

Harcum College

High School Diploma -

Greater Hope Christian Academy

Similar Profiles

CREATE PROFILE
Tanisha Brookins
Want your own profile? Build for free at Resume-Now.com