Tanisha Byrd
Indianola,MS
Summary
Detail-oriented and dependable professional with a strong background in financial processing, documentation management, and customer service. Skilled in handling accounts, maintaining accurate records, and ensuring compliance with policies and deadlines. Known for strong organizational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments. Seeking to contribute to a team-oriented organization ensuring accuracy, efficiency, and financial integrity.
Overview
2021
2021
years of professional experience
Work History
Assistant Manager
Courtyard Bar and Grill
- Assisted in managing daily operations to ensure efficient restaurant service.
- Trained and supervised staff on menu offerings and customer service standards.
- Coordinated scheduling and staffing to optimize team performance during peak hours.
- Implemented inventory control measures to minimize waste and reduce costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Loan Processor
Guaranty Bank And Trust
2023 - 2025
- Input and managed loan data, scanned and organized documents such as warranty deeds, deeds of trust, and powers of attorney.
- Released and retrieved collateral associated with loans while maintaining confidentiality and compliance with financial policies.
- Collaborated with loan officers and customers to ensure smooth and timely loan processing.
- Verified document accuracy and maintained thorough digital and physical filing systems.
CSR, Sales
Cspire Wireless
06.2021 - 2023
- Maintained high customer satisfaction through efficient account management and billing support.
- Processed customer transactions, resolved account issues, and ensured payment accuracy.
- Managed multiple software systems and handled sensitive customer information with care.
Teller
Planters Bank & Trust
08.2020 - 2021
- Processed deposits, withdrawals, and transfers while maintaining accuracy and confidentiality.
- Assisted customers with account inquiries and provided financial solutions to meet their needs.
- Balanced drawers and verified transactions to ensure compliance with audit and security standards.
Daycare Teacher
Buckaroo Learning Center
01.2019 - 04.2020
- Developed and implemented engaging lesson plans fostering cognitive and social development.
- Facilitated daily activities promoting physical, emotional, and intellectual growth in children.
- Monitored classroom behavior to ensure a safe and positive learning environment.
- Collaborated with parents to discuss child progress and address developmental concerns.
Cashier
McDonald's
08.2016 - 02.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted customers with inquiries, providing accurate product information and recommendations.
- Handled cash and credit payments while ensuring accuracy in register operations.
- Resolved customer complaints promptly, enhancing overall satisfaction and experience.
- Participated in training new staff on operational procedures and service expectations.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Gentry High School
Indianola, MS05.2018
Associate of Arts - Social Work
Mississippi Delta Community College
Moorhead, MSSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Workload management
- Team building
- Operations management
Timeline
CSR, Sales
Cspire Wireless
06.2021 - 2023
Teller
Planters Bank & Trust
08.2020 - 2021
Daycare Teacher
Buckaroo Learning Center
01.2019 - 04.2020
Cashier
McDonald's
08.2016 - 02.2018
Assistant Manager
Courtyard Bar and Grill
Loan Processor
Guaranty Bank And Trust
2023 - 2025
High School Diploma -
Gentry High School
Associate of Arts - Social Work
Mississippi Delta Community College