Tanisha Clark
Manor,TX
Summary
At Creative Solutions in Healthcare, I spearheaded quality control measures and cross-functional coordination, enhancing patient care and workplace safety. My expertise in surgical instrument knowledge and teamwork significantly improved operational efficiency and compliance, showcasing a strong blend of hard and soft skills without relying on numerical data.
Meticulous Medical Records Clerk with seven-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
8
8
years of professional experience
Work History
Regional Central Supply Technician
Creative Solutions In Healthcare
07.2016 - 07.2024
- Conducted thorough inspections of incoming shipments, verifying accuracy and quality of products received.
- Assisted in training new central supply technicians, sharing best practices for efficient workflow management within the department.
- Provided exceptional customer service to internal departments, addressing inquiries and resolving any supply-related issues promptly.
- Enhanced team productivity by creating standardized checklists for common tasks such as inventory counts or equipment inspection routines.
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
- Ensured timely delivery of surgical instruments by coordinating closely with surgical staff and prioritizing urgent requests.
- Facilitated team meetings to identify process improvements, leading to smoother operations.
- Improved safety standards in storage areas by implementing strict protocols.
Medical Records and Health Information Technician
Creative Solutions In Healthcare
07.2016 - 07.2024
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded to patient inquiries to provide information and details of medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Input data into computer programs and filing systems.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Verified accuracy of patient information in medical records.
- Followed up with medical staff regarding missing information in patient records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Identified new methods to optimize medical records management.
- Tracked and monitored requests for medical records release.
- Scanned and uploaded medical records into electronic medical records system.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Supported billing department by verifying patient information, reducing errors in invoicing.
- Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
- Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
- Updated patient records with new information to keep data current and accurate.
- Ensured timely destruction of outdated records, maintaining compliance with retention policies.
Education
MBA - Business Administration
ACC
Austin, TX07-2026
Skills
- Surgical Instrument Knowledge
- Workplace Safety
- Sterilization techniques
- Cross-functional coordination
- Shipping and receiving
- Warehouse Organization
- Supply Chain Optimization
- Purchasing strategies
- Inventory Counts
- Teamwork and Collaboration
- Customer Service
- Stock control
- Supply Management
- HIPAA Compliance Knowledge
- Quality assurance checks
- Patient confidentiality
- Clinical Documentation
- Records Organization
- HIPAA Regulations
- HIPAA Compliance
- Data Entry
- Document Scanning
- Paperwork Processing
- Filing systems expertise
- Staff education and training
- Quality Control Checks
Regional Director of the year 2022
Winner of Regional Director of the year 2022. Best teaching techniques,ideas,budgeting,customer service skills.
Timeline
Regional Central Supply Technician
Creative Solutions In Healthcare
07.2016 - 07.2024
Medical Records and Health Information Technician
Creative Solutions In Healthcare
07.2016 - 07.2024
MBA - Business Administration
ACC
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