Tanisha Davis
Mansfield,OH
Summary
Dedicated profession
al with strong customer service skills. Experienced in housekeeping and cash handling, ensuring clean environments and efficient transactions. Committed to enhancing guest satisfaction and team collaboration.
Overview
2
2
years of professional experience
Work History
Housekeeping Aide
Hoilday Inn Express
Ontario, OH
04.2025 - 10.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Assisted in laundry operations, ensuring timely availability of clean linens.
- Followed safety protocols and sanitation standards to uphold hotel quality.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Collaborated with team members to complete daily housekeeping tasks efficiently.
- Provided excellent customer service by addressing guest needs and inquiries.
- Utilized cleaning supplies and equipment effectively for optimal results.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Removed soiled sheets, washcloths and towels.
- Removed dirt, dust, grease and from surfaces using proper solutions.
Cashier
Wendy's
Ontario, OH
04.2024 - 02.2025
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash register and balanced drawer at shift end.
- Assisted in training new cashiers on operational procedures.
- Provided exceptional customer service, resolving issues promptly.
- Collaborated with team members to ensure smooth store operations.
- Upsold menu items, enhancing customer experience and satisfaction.
- Adhered to food safety regulations and company policies consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
McDonald's
Mansfield, OH
11.2023 - 04.2024
- Monitored inventory levels, assisting in stock management tasks.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
No Degree - Cosmetology
Madison Adult Education
Madisontownship07-2018
GED -
Cleveland Job Corp
Cleveland, OH07-2001
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Laundry skills
- Cleaning techniques
- Window washing
- Kitchen cleaning
- Odor control
- Restocking supplies
- Teamwork
- Vacuuming and sweeping
- Hospitality background
- Cleaning bathrooms
- Staff training
- Mopping and sweeping
- Complex Problem-solving
- Inventory control
- Vacuuming
- Dusting furniture
- Customer-oriented
- Infection control
- Folding clean laundry
- Restroom detailing
- Sorting and washing laundry
- Multitasking and organization
- Cleaning and organizing
- Detail-oriented
- Hardworking
- Kitchen sanitizing
- Commercial and residential cleaning
- Able to lift [number] lbs
- Multitasking and prioritizing
- Time management
- Team support and collaboration
Timeline
Housekeeping Aide
Hoilday Inn Express
04.2025 - 10.2025
Cashier
Wendy's
04.2024 - 02.2025
Cashier
McDonald's
11.2023 - 04.2024
No Degree - Cosmetology
Madison Adult Education
GED -
Cleveland Job Corp