Summary
Overview
Work History
Education
Skills
Timeline
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Tanisha Edwards

Arlington,TX

Summary

Dynamic Property Manager with extensive experience at Burlington Capital Properties, excelling in multi-family management and tenant relations. Honored with 2024 FWAA Community of the Year award for exemplary community engagement.Proven track record in financial budgeting and reporting, enhancing operational efficiency, and fostering positive tenant experiences. Proficient in Yardi and adept at staff management, driving successful property transitions and compliance monitoring.

Overview

10
10
years of professional experience

Work History

Community Manager - 355 Units

Darcorp Management Group
Weatherford, TX
08.2024 - Current
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Assisted with developing marketing plans for campaigns and promotions.
  • Compiled reports on website traffic, conversions, and other metrics.
  • Engaged with customers via forums, chatbots, emails.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Updated resident accounts with latest personal information and recent payments.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
  • Improved NOI through rent growth and expense management.
  • Oversaw the recruitment and training of new community team members.
  • Negotiated with vendors and service providers for community events.
  • Partnered with maintenance to promptly determine readiness of vacant apartments.
  • Established partnerships with local businesses and organizations.
  • Prepared detailed budgets and financial reports for properties.

Property Manager - 210 Units

Burlington Capital Properties - Avanti on Central
Bedford, TX
12.2023 - 08.2024
  • Coordinated management takeover/operations between existing ownership/management to new ownership/management to ensure an easy transition.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Coordinated with maintenance and multiple contractors at once to efficiently bring the property up to ownership, management and city standards.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.

Property Manager - 180 Units

Sheng Raamco Management - Misty Hollow
Arlington , TX
10.2023 - 12.2023
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.

Property Manager - 265 Units

Tonti Properties - Lexington at Valley Ranch
Irving, TX
11.2021 - 07.2023
  • Examining and evaluating financial records, statements, transactions and accounting practices.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Fraud detection, identifying discrepancies, irregularities, or fraudulent activities in financial statements or transactions.
  • Prepare and present financial statements, balance sheets, cash flow statements, etc for Financial Report
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Processed employee payroll.
  • Conduct regular property inspections to identify and address maintenance issues and ensure compliance with regulations.
  • Handled resident complaints and expedited maintenance requests.

Assistant Property Manager - 465 Units

Tonti Properties - Trinity Union Luxury Apartments
Euless, TX
06.2019 - 11.2021
  • Collected monthly rental fees, deposits and payments.
  • Assured applications were in compliance with TAA and company criteria.
  • Conducted monthly audit of all files to ensure in compliance with company policy.
  • Completed lease applications and verifications, notifying prospects of results.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Appeared in court as representative on behalf of the company to conduct legally filed eviction. Ensuring all financial documents are correct and presentable.
  • Handled security deposit refunds.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.

Leasing Professional

Tonti Properties - Highlands of Valley Ranch
Irving, TX
08.2015 - 06.2019
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Tracked leads using CRM software and followed up with interested parties.
  • Coordinated resident events.

Education

High School Diploma -

Martin High School
Arlington, TX
05.2003

Some College (No Degree) - Business Administration

Prairie View A & M University
Prairie View, TX

Skills

  • New construction/Lease up/Luxury
  • Property Takeover
  • Multi-Family Property Management
  • Compliance Monitoring
  • Financial Budgeting and Reporting
  • Tenant Relations
  • Staff Management
  • Proficient in Yardi, Bluemoon, Paycom, 7Pixel, MicroSoft Word/Excel/Outlook, Adobe, CRM, OneSite, ADP, CoAdvantage and Resman

Timeline

Community Manager - 355 Units

Darcorp Management Group
08.2024 - Current

Property Manager - 210 Units

Burlington Capital Properties - Avanti on Central
12.2023 - 08.2024

Property Manager - 180 Units

Sheng Raamco Management - Misty Hollow
10.2023 - 12.2023

Property Manager - 265 Units

Tonti Properties - Lexington at Valley Ranch
11.2021 - 07.2023

Assistant Property Manager - 465 Units

Tonti Properties - Trinity Union Luxury Apartments
06.2019 - 11.2021

Leasing Professional

Tonti Properties - Highlands of Valley Ranch
08.2015 - 06.2019

High School Diploma -

Martin High School

Some College (No Degree) - Business Administration

Prairie View A & M University

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Tanisha Edwards