Tanisha Hall
Pelham
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over fourteen years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all SBA loan procedures.
Overview
12
12
years of professional experience
Work History
Loan Specialist II
Small Business Administration, SBA
08.2016 - Current
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on various request.
- Assisted in the development of training materials for new Loan Specialists, contributing to overall team success.
- Identified problem areas within defaulted 7(a), 504, and SBA Disaster loans by analyzing risk and suggested appropriate solutions.
- Consistently met or exceeded targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
- Reviewed loan files for quality and compliance with loan policy of government loan program requirements on a variety of subjects
- Analyzed debtor performance and recommended new or revised policies and procedures to strengthen loan portfolio recovery.
Financial Analyst
Small Business Administration, SBA
04.2023 - 04.2024
- Serve as a subject matter expert for the 7(a) Loan Program.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Collected data and developed detailed spreadsheets to analyze loan portfolios to identify problems, risks, and negative trends.
- Serve as the Reviewer-in-Charge for Risk-Based Reviews performed to assess 7(a) Lender risk and compliance.
- Develop and maintain good working relationships with Lenders.
- Advise high-level officials on risk to the 7(a) loan portfolio.
TEAM LEAD
Small Business Administration, SBA
05.2020 - 07.2020
- Demonstrated adaptability by successfully managing various loan closing tasks for COIVD EIDL loan lending sector.
- Stayed up-to-date on agency's polices and procedures in order to maintain compliance at all times during loan closings.
- Addressed all pertinent facts needed to make eligibility determinations by observing such factors as intended use of proceeds, legislative and administrative loan limits and other recoveries.
- Reviewed applications for final loan approval.
- Ensured loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions.
Loan Speacilist
Small Business Administration, SBA
07.2012 - 08.2016
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Describes standard operating procedures, federal and state regulations, and office policy and procedures to loan specialists, borrowers, and third parties
- Negotiates with debtor for compromise agreements in case of extreme hardship; evaluates requests for releases of lien, and/or obligor in order to obtain the greatest possible recovery for the Agency
- Evaluates the financial conditions of a borrower to determine ability of repayment
Education
MBA - Business Administration
Herzing University |
08.2010
Bachelor of Science - Financial Management
University of Alabama Birmingham
Birmingham, Al05.2007
Skills
- Knowledge of SBA Standard Operating Procedures (SOP)
- Effective Communication
- Data Analysis
- Financial and operational reporting
- Data Collection & Research
- MS Office Suite
Timeline
Financial Analyst
Small Business Administration, SBA
04.2023 - 04.2024
TEAM LEAD
Small Business Administration, SBA
05.2020 - 07.2020
Loan Specialist II
Small Business Administration, SBA
08.2016 - Current
Loan Speacilist
Small Business Administration, SBA
07.2012 - 08.2016
MBA - Business Administration
Herzing University |
Bachelor of Science - Financial Management
University of Alabama Birmingham
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