Summary
Overview
Work History
Education
Skills
References
Timeline
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Tanisha Jackson

Hempstead,NY

Summary

Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes. Well-rounded Personal Care Aide with a few years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and , etc... Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

20
20
years of professional experience

Work History

Hair Stylist

Willows Cove Salon
11.2023 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Medical Coordinator

Independence Residences INC
03.2015 - 07.2016
  • Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
  • Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
  • Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
  • Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
  • Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
  • Maintained a clean and well-organized clinical environment by overseeing inventory management, equipment maintenance, and supply procurement.

Direct Support Professional

Independence Residences Inc
01.2013 - 03.2015
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Transported clients to medical and dental appointments to provide support.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Maintained clean, safe, and well-organized patient environment.

Direct Support Professional

Center for Family Support
01.2011 - 01.2013
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Hair Stylist

Epiphany Salon & Day Spa
01.2005 - 01.2013
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Education

Brittany Beauty School
01.2006

Hunter Business School
01.2004

Roosevelt Senior High School
01.2002

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Compassionate Caregiving
  • Medication Administration
  • Behavioral Management
  • Housekeeping tasks
  • Client documentation
  • Decision-making support
  • Direct Patient Care

References

  • Karina Mauro , owner Willows Cove Salon , Mineola, NY (516)427-5100
  • Augusto James, General Manager, Center for Family Support, Cambria Heights, NY, 718-974-2367


Timeline

Hair Stylist

Willows Cove Salon
11.2023 - Current

Medical Coordinator

Independence Residences INC
03.2015 - 07.2016

Direct Support Professional

Independence Residences Inc
01.2013 - 03.2015

Direct Support Professional

Center for Family Support
01.2011 - 01.2013

Hair Stylist

Epiphany Salon & Day Spa
01.2005 - 01.2013

Hunter Business School

Roosevelt Senior High School

Brittany Beauty School

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Tanisha Jackson