Tanisha Johnson
Fayetteville ,NorthCarolina
Overview
2026
2026
years of professional experience
Work History
Academic Assistant
Alpha Academy School
Fayetteville, NC
08.2022 - Current
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Instructed and monitored students in use and care of equipment and materials.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Implemented classroom rules and procedures to maintain discipline and order.
- Assisted teachers with lesson preparation and curriculum implementation.
Assistant Glee Coordinator
Gilbert Theater
Fayetteville, NC
08.2021 - Current
- Assisted with the selection of scripts suitable for class discussions or stage performances.
- Encouraged creativity among students while emphasizing discipline in rehearsal settings.
- Coordinated rehearsals to ensure that students are prepared for upcoming performances.
- Developed and implemented lesson plans to teach theatrical techniques, such as improvisation and character development.
- Created an inclusive learning environment where all students felt comfortable expressing themselves creatively through performance art.
- Taught students theater terminology and performance skills.
- Led activities such as and for students in groups and individually.
Remote Customer Service Rep.
NexRep
Fayetteville, NC
01.2021 - 03.2024
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
Infant Toddler and School Age Teacher
Guy School inc.
Fayetteville, NC
Timeline
Academic Assistant
Alpha Academy School
08.2022 - Current
Assistant Glee Coordinator
Gilbert Theater
08.2021 - Current
Remote Customer Service Rep.
NexRep
01.2021 - 03.2024
Infant Toddler and School Age Teacher
Guy School inc.