Summary
Overview
Work History
Education
Skills
Timeline
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Tanisha Jones

Wyandanch

Summary

Dedicated General Manager with extensive experience in the restaurant industry. I have successfully managed multiple locations, including Wendy's Restaurant. Skilled in customer service, leadership, and effective communication. Strong ability to work under pressure and manage time effectively. My goal is to continue my career as a General Manager, utilizing my skills in business development, management, and communication to drive success for the company.

Overview

20
20
years of professional experience

Work History

Teachers Assistant

Cam Staffing
10.2024 - Current
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.

Digital Shopper

Walmart
08.2024 - Current
  • Receive and process online orders using a digital handheld device.
  • Locate and select items from store shelves to fulfill orders.
  • Pack and prepare orders for delivery or pickup.
  • Ensure the accuracy of orders, including product substitutions and customer communication.

Cashier

ShopRite
01.2018 - 11.2024
  • Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Greeted customers in a friendly and professional manner
  • Stocked shelves and ensured product displays were organized and attractive
  • Operated a POS system to process payments, refunds, and exchanges

Cashier/Customer Service

Big Lots
06.2009 - 01.2015
  • Operated cash register and processed customer transactions accurately
  • Assisted customers in finding products and providing product information
  • Handled customer inquiries and complaints in a professional and timely manner
  • Maintained a clean and organized checkout area
  • Managed cash and balanced cash register at the end of each shift

Store Manager

Wendy's
02.2005 - 05.2014
  • Oversaw all aspects of restaurant operations, including staffing, inventory management, and customer service
  • Implemented strategies to improve sales and profitability
  • Trained and mentored employees to enhance their skills and performance
  • Ensured compliance with company policies and procedures
  • Maintained high standards of cleanliness and food safety

Direct Support Professional

All Metro Healthcare
06.2005 - 01.2008
  • Assisted individuals with TBI injuries with daily living activities, including personal hygiene, meal preparation, and medication management
  • Provided emotional support and companionship to enhance their quality of life
  • Ensured a safe and supportive environment for individuals
  • Collaborated with a multidisciplinary team to develop and implement care plans
  • Documented individual progress and communicated with healthcare professionals and family members

Education

highschool diploma -

wyandanch memorial highschool
06.2008

Skills

  • Customer Service
  • Communication Skills
  • Business Development
  • Ability to Work in a Team
  • Leadership
  • Management

Timeline

Teachers Assistant

Cam Staffing
10.2024 - Current

Digital Shopper

Walmart
08.2024 - Current

Cashier

ShopRite
01.2018 - 11.2024

Cashier/Customer Service

Big Lots
06.2009 - 01.2015

Direct Support Professional

All Metro Healthcare
06.2005 - 01.2008

Store Manager

Wendy's
02.2005 - 05.2014

highschool diploma -

wyandanch memorial highschool

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Tanisha Jones