Tanisha McQuade
Lynbrook,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
23
23
years of professional experience
Work History
Deputy Warden
New York City Department of Corrections
East Elmhurst, New York
05.2015 - 01.2024
- Developed and implemented security protocols to ensure safety of inmates and staff.
- Monitored correctional officers' performance, identified areas for improvement, and took corrective action when necessary.
- Conducted daily rounds of the facility to ensure adherence to established policies and procedures.
- Provided guidance and training to correctional officers on operational procedures.
- Investigated incidents within the facility, including inmate misconducts and assaults on staff members.
- Interacted with inmates in a professional manner during shift changes or other times as needed.
- Enforced rules and regulations pertaining to inmate behavior while maintaining order in the facility.
- Participated in weekly meetings with Warden and other senior staff members to discuss security issues.
- Created disciplinary plans for inmates who violated rules, such as solitary confinement or loss of privileges.
- Responded quickly to emergency situations involving inmates or staff members by assessing risk factors and taking appropriate action.
- Reviewed incident reports submitted by correctional officers for accuracy prior to filing them with the court system.
- Developed strategies for re-integrating released offenders back into society successfully.
- Supervised all aspects of operations within the facility including staffing, budgeting, safety protocols.
- Organized programs designed to help rehabilitate prisoners through educational courses or job skills training.
- Assisted in developing new policies related to inmate rights or security procedures.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Coordinated shakedowns to locate and remove unauthorized items.
Warden
New York City Department of Corrections
East Elmhurst, New York
01.2017 - 10.2022
- Performed daily rounds of the prison facility to ensure safety and security.
- Conducted training sessions for new wardens on various aspects of their duties, such as discipline enforcement, responding to emergencies, and other topics related to correctional work.
- Monitored inmates' activities within the prison and ensured compliance with rules and regulations.
- Organized inmate programs such as educational classes, recreational activities, religious services, counseling sessions, and job assignments.
- Provided guidance and support to inmates during times of crisis or distress.
- Investigated incidents involving inmates or staff members, documented findings in reports, and provided recommendations to management regarding disciplinary action.
- Enforced all prison rules while maintaining order among the inmates.
- Developed strategies for diffusing potentially violent situations between inmates or staff members before they escalated into physical altercations.
- Supervised subordinate correctional officers in their day-to-day tasks including booking procedures, cell searches, meal distribution, mail delivery.
- Interacted with visitors at the facility entrance desk in a professional manner while ensuring that only approved individuals are allowed access inside the prison walls.
- Prepared detailed incident reports after any altercation between inmates or staff members occurred.
- Collaborated with law enforcement officials when necessary to apprehend escapees who had fled from custody.
- Held regular meetings with correctional officers assigned under one's command to discuss operational issues and address any grievances they may have had.
- Settled disputes between inmates.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Promoted safety, order, and functionality of facility.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Integrity Control Officer
New York City Department of Corrections
East Elmhurst, New York
03.2015 - 05.2015
- Ensured all departmental procedures, rules and regulations were efficiently adhered to and enforced. Monitored the front gate and other areas of egress to ensure standard policy is followed. Enforced departmental guidelines to prevent integrity issues.
Assistant Deputy Warden (Tour Commander)
New York City Department of Corrections
East Elmhurst, New York
09.2012 - 03.2015
- Monitored correctional officers' performance, identified areas for improvement, and took corrective action when necessary.
- Conducted daily rounds of the facility to ensure adherence to established policies and procedures.
- Provided guidance and training to correctional officers on operational procedures.
- Investigated incidents within the facility, including inmate misconducts and assaults on staff members.
- Enforced rules and regulations pertaining to inmate behavior while maintaining order in the facility.
- Interacted with inmates in a professional manner during shift changes or other times as needed.
- Participated in weekly meetings with Warden and other senior staff members to discuss security issues.
- Created disciplinary plans for inmates who violated rules, such as solitary confinement or loss of privileges.
- Responded quickly to emergency situations involving inmates or staff members by assessing risk factors and taking appropriate action.
- Reviewed incident reports submitted by correctional officers for accuracy prior to filing them with the court system.
Correction Captain
New York City Department of Corrections
East Elmhurst, New York
10.2005 - 09.2012
- Conducted regular inspections of correctional facilities to identify safety hazards, operational deficiencies, and needed repairs or upgrades.
- Supervised staff in the performance of their duties, providing guidance and instruction as necessary.
- Monitored daily operations within the facility, including inmate counts, searches, meal services, medication distribution, security checks, and record keeping.
- Ensured compliance with applicable laws governing detention practices at the state level.
- Reviewed internal documents such as log books or shift reports submitted by subordinate officers prior to submitting them for approval.
- Evaluated employee performance through assessments conducted both informally throughout shifts and formally via annual reviews.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Communicated information regarding security, safety and operations through chain of command.
- Diffused disruptive behavior by verbal interventions.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Prepared written reports concerning inmate's misconduct.
- Searched building and grounds, living quarters and work areas for contraband.
- Supervised visitation and checked visitors for proper identification and contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Settled disputes between inmates.
Correction Officer
New York City Department of Corrections
East Elmhurst, New York
06.2001 - 08.2005
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Maintained records of inmate activities and progress towards rehabilitation goals.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Assisted in the development of individualized treatment plans for each inmate based on their needs and risk factors.
- Encouraged positive behaviors through incentives such as privileges or reduced sentences.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
- Organized recreational activities such as sports tournaments or movie nights for inmates within the prison system.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Assisted in restraining violent and unruly inmates.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained daily logs of shift activity.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained correct physical head count for inmates.
- Maintained appropriate control, security and well-being over those detained.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Maintained clear and open communications with facility areas to support safe operations.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Maintained records and logs of man hours, materials, and equipment used.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Maintained custody and control of inmates housed in maximum security unit.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Processed all required forms for new facility admissions and submitted copies to maintain official records.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Safely transported inmates to and from work sites.
- Verified warrants, conducted searches and fingerprinted inmates.
Education
2 years - Liberal Arts
Hunter College
New York, NY06-1989
Skills
- Security Protocols
- Inmate Supervision
- Crisis Management
- Mental Health Trained
- First Aid/CPR AED Trained
- Firearms Qualified
- Chemical Agent Qualified
Timeline
Warden
New York City Department of Corrections
01.2017 - 10.2022
Deputy Warden
New York City Department of Corrections
05.2015 - 01.2024
Integrity Control Officer
New York City Department of Corrections
03.2015 - 05.2015
Assistant Deputy Warden (Tour Commander)
New York City Department of Corrections
09.2012 - 03.2015
Correction Captain
New York City Department of Corrections
10.2005 - 09.2012
Correction Officer
New York City Department of Corrections
06.2001 - 08.2005
2 years - Liberal Arts
Hunter College
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