TANISHA MILLER
PEORIA,IL
Summary
Compassionate Health Care Assistant with experience in patient care, mobility support, and daily living assistance. Known for attention to detail, clear communication, and accurate care documentation.
Detail-oriented health care professional with experience supporting patients through personal care, vital sign monitoring, and care plan follow-through. Strong in time management, empathy, and team communication. Supported safe, organized workflows through accurate records, medication reminders, and prompt reporting of changes.
Early-career dental hygiene professional with hands-on experience in ultrasonic instrumentation, periodontal therapy, infection control, and patient education. Known for accurate digital radiographs, clear communication, and strong patient relationship building.
Overview
2
2
years of professional experience
Work History
Health Care Assistant
DORS HEALTH AGENCY
07.2025 - Current
- Assisted patients with personal care, mobility support, and daily living activities.
- Monitored vital signs and reported changes promptly to nursing staff.
- Supported medication reminders and followed care plans accurately.
- Maintained clean, safe environments by following infection control procedures.
- Documented patient observations and updated care records with accuracy.
- Communicated patient needs clearly to multidisciplinary care team.
Customer Service Representative
SPRINGFIELD CLINIC
04.2024 - 05.2025
- Answered high-volume patient calls, resolved inquiries, and routed messages to appropriate departments.
- Scheduled appointments, confirmed visit details, and coordinated provider calendars accurately.
- Verified insurance information and updated patient records in electronic medical systems.
- Collected demographic details and maintained confidential registration documentation.
- Communicated appointment instructions, referral requirements, and clinic policies clearly to patients.
- Escalated complex concerns to supervisors while maintaining courteous service standards.
- Processed incoming paperwork and supported front desk workflows for efficient patient check-in.
Education
Associate of Applied Science - Dental Hygiene
Illinois Central College
East Peoria, IL05-2028
No Degree - DENTAL ASSISSNT
Midwest Technical Institute
IL01-2027
PHARMACY TECHNICAN - PHARMACY TECHNICAN
ST LOUIS COLLEGE OF HEALTH CAREERS
St Louis, MO06-2017
Skills
- Ultrasonic instrumentation
- Periodontal therapy
- Local anesthesia administration
- Oral cancer screening
- Patient relationship building
- Sealant application
- Patient education
- Infection control
- Periodontal maintenance
- Oral hygiene instruction
- Digital radiographs
- Treatment Planning
- Patient education and prophylaxis
Timeline
Health Care Assistant
DORS HEALTH AGENCY
07.2025 - Current
Customer Service Representative
SPRINGFIELD CLINIC
04.2024 - 05.2025
Associate of Applied Science - Dental Hygiene
Illinois Central College
No Degree - DENTAL ASSISSNT
Midwest Technical Institute
PHARMACY TECHNICAN - PHARMACY TECHNICAN
ST LOUIS COLLEGE OF HEALTH CAREERS