Devoted and proactive Licensed Clinical Social Worker with over two decades of experience in healthcare. My experience encompasses Level I trauma Emergency Room coverage, Adult Inpatient Medicine-Surgery and Critical Care units, and Primary Care Services. Recognized as an effective Social Work team lead with strong critical thinking, problem solving and discharge planning skills. Demonstrated expertise in the reduction of ALOC and LOS outcomes. My professional goal is to promote and support the mission of NYC Health & Hospitals while fostering a didactic relationship among my supervisees, peers, and other professional staff.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Social Worker Level V
NYC Health & Hospitals - Lincoln Medical Center
Bronx, NY
05.2008 - Current
Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Provided direct clinical social work services to individuals and families in a mental health setting.
Developed individualized service plans with clients to address their identified goals.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Educated clients about the impact of trauma on mental health and well-being.
Provided crisis intervention services for clients experiencing acute distress.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Collaborated with family members to provide comprehensive support services to clients.
Maintained accurate records of client progress and interactions according to agency standards.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Participated in professional development activities such as seminars, workshops, trainings.
Provided supportive counseling services for victims of abuse or neglect.
Developed workable solutions for recurring problems for individuals and families.
Maintained lists of resources helpful to clients.
Administered conflict resolution strategies to help families resolve disputes.
Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
Evaluated and addressed individual client needs and concerns.
Social Worker Level I-IV
NYC Health & Hospitals - Harlem / Lincoln
Bronx, NY
09.2002 - 05.2008
Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Evaluated and addressed individual client needs and concerns.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Educated clients about the impact of trauma on mental health and well-being.
Provided crisis intervention services for clients experiencing acute distress.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Maintained accurate records of client progress and interactions according to agency standards.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Participated in court proceedings related to cases involving children or vulnerable adults.
Provided supportive counseling services for victims of abuse or neglect.
Engaged in community outreach and program development to support patient and caregiver needs.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Provided intermittent emergency room coverage, as needed.
Provided student intern field instruction to 2nd-year MSW graduate students.
Offered grief and bereavement counseling to support family members after death of loved ones.
Maintained and developed community relationships to support various client referrals.
Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
Identified and addressed financial and emotional barriers to discharge and recovery.
Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
Education
Master of Arts - Social Work
Fordham University
New York, NY
06-2002
Skills
Team Lead
Staff Development
Discharge Planning and transitions of care management
Interdisciplinary Collaboration
Results Driven
Effective problem solving
Solution Focused
Psycho Social assessments
Mental Health and Risk Assessment
Crisis Intervention
Patient Advocacy
Supportive Counseling
Community Outreach
Resource Navigation
QAPI savvy
Clinical Supervision
Patient-centered care
Certification
Licensed Clinical Social Worker (LCSW) - NYS Board of Social Work Examiners (2005)
Certified HIV/AIDS Pre-Post Test Counselor - NYS Department of Health (2004)
SIFI Certified (2005)
NYS DOH Screen Certification (2006)
Timeline
Social Worker Level V
NYC Health & Hospitals - Lincoln Medical Center
05.2008 - Current
Social Worker Level I-IV
NYC Health & Hospitals - Harlem / Lincoln
09.2002 - 05.2008
Licensed Clinical Social Worker (LCSW) - NYS Board of Social Work Examiners (2005)
Certified HIV/AIDS Pre-Post Test Counselor - NYS Department of Health (2004)
SIFI Certified (2005)
NYS DOH Screen Certification (2006)
Master of Arts - Social Work
Fordham University
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