Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanisha Milliner

Lawrenceville,GA

Summary

Experienced Healthcare Worker with background in diverse healthcare settings including hospitals, clinics and nursing homes. Strengths include patient care, medical terminology knowledge, and strong communication skills. Skilled at building relationships with patients of all ages and backgrounds, while efficiently coordinating with medical teams to deliver high-quality care. Past roles have involved significant improvements in patient satisfaction levels and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Infant Feeding Prep Tech

Northside Hospital Forsyth
Cumming, GA
10.2023 - Current
  • Cleaned and sanitized work areas in accordance with safety protocols.
  • Ensured that all safety rules and regulations were followed at all times during production runs.
  • Set up machines for daily operations according to standard operating procedures.
  • Calibrated test instruments and gauges as required by quality control standards.
  • Maintained inventory of supplies, parts and tools, ordering new items when necessary.
  • Performed basic calculations of technical data.
  • Answered incoming calls and directed them appropriately.
  • Demonstrated excellent customer service skills while interacting with patients, families, visitors and other healthcare providers in a professional manner.
  • Scheduled tests and procedures for patients based on physician orders.
  • Prepared documents such as discharge summaries, lab results, treatment plans. for review by physicians or nurses.
  • Greeted patients upon arrival in the NICU unit and provided necessary paperwork.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

ER Technician/Clinical Assistant

Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL
06.2021 - 06.2023
  • Ensured compliance with safety standards during transport of patients from one area to another.
  • Provided emotional support for family members throughout difficult situations associated with illness or injury.
  • Maintained accurate records of patient data, treatments and medications.
  • Managed inventory levels of supplies ensuring adequate stock was available at all times.
  • Documented patient information accurately in electronic health records.
  • Collaborated with nursing staff to ensure quality patient care.
  • Actively participated in department meetings providing feedback on process improvements for increased efficiency.
  • Participated in continuing education programs to maintain professional competency.
  • Provided patient care and monitored vital signs.
  • Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
  • Triaged patients to award priority to patients with more severe complications.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Assisted administrative departments with paperwork, errands and other clerical duties.
  • Received blood and bodily fluid samples and passed to employees
  • Supported nursing staff in day-to-day operations.
  • Escorted patients before and after surgical procedures.
  • Assisted in the preparation of patients for examinations and treatments.
  • Followed established protocols for handling hazardous substances in accordance with safety regulations.
  • Utilized computer software programs for tracking test orders, entering results and generating reports.
  • Operated laboratory equipment such as pipettes and centrifuges according to standard operating procedures.
  • Inspected specimen containers for signs of leakage or contamination prior to processing.
  • Verified patient information against specimen labels to ensure accuracy.
  • Maintained records of processed specimens including patient information, test type, results and any other relevant data.
  • Ensured that all necessary supplies were available at each workstation prior to beginning tasks.
  • Monitored inventory levels of supplies used in specimen processing activities.

Clinical Care Associate

Northwestern Memorial Hospital
Chicago, IL
07.2019 - 06.2021
  • Ensured that all laboratory areas were kept clean and orderly at all times.
  • Participated in regular meetings with staff members to discuss progress on research initiatives.
  • Processed specimens following established protocols while adhering to strict safety standards.
  • Developed processes and techniques to improve the efficiency of laboratory operations.
  • Resolved customer complaints relating to laboratory services in a timely manner.
  • Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
  • Handled administrative tasks for laboratory staff and overall operations.
  • Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.

Certified Nursing Assistant/Clerical Associate

Advocate South Suburban Hospital
Hazel Crest, IL
10.2014 - 10.2016
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Observed patients for any changes in their physical or mental condition.
  • Reported changes in patient condition to registered nurse or physician.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Used mobility devices to transport patients.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Created labels for outgoing packages using a label maker.
  • Inputted data into spreadsheets for record keeping.
  • Ordered office supplies as needed.

Education

Associates in General Studies -

Richard J Daley
Chicago, IL
05-2013

Skills

  • Equipment calibration
  • Safety compliance
  • Customer service
  • Specimen processing
  • Data entry
  • Documentation accuracy
  • HIPAA compliance
  • Personal protective equipment
  • Hazardous waste disposal
  • Laboratory safety
  • Precision measurement

Certification

  • Cpr
  • Certified nursing Assistant
  • Certified Medication Tech

Timeline

Infant Feeding Prep Tech

Northside Hospital Forsyth
10.2023 - Current

ER Technician/Clinical Assistant

Ann & Robert H. Lurie Children's Hospital of Chicago
06.2021 - 06.2023

Clinical Care Associate

Northwestern Memorial Hospital
07.2019 - 06.2021

Certified Nursing Assistant/Clerical Associate

Advocate South Suburban Hospital
10.2014 - 10.2016

Associates in General Studies -

Richard J Daley

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