Tanisha Mirelez

Responsible for training associates to perform precision manufacturing procedures in a clean roo environment with compliance to specification with written or verbal procedures.

• Audit manufacturing process & identify training gaps to increase production.
• Develop training processes, procedures, methodologies, & tools.
• Train associates in production, procedures (MOP's, and Sop's), tasks, & ergonomics.
• Knowledge and use of relevant PC software applications and skill to use them effectively.

Direct contact with customers with complex issues, analyzing root cause of customer issues, identify and document process and procedures to provide resolution to customer issues.

• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Coached employees through day-to-day work and complex problems.
• Coordinated the New Hire Participation Program which provided guidance in money transfers, products, procedures, and quality assurance training.