Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tanisha Morgan

Tanisha Morgan

Tamrac,FL

Summary

Highly organized and detail-oriented professional with over 15 years of experience in administrative support, customer service, and operations. I am seeking an Administrative Assistant role within a property management company to apply my skills in organization, tenant relations, and communication while ensuring efficient office operations.

As a knowledgeable and results-driven Assistant, I have a proven track record of representing and promoting organizational objectives. I excel at building strong relationships with diverse stakeholders, enhancing brand visibility, and fostering positive engagements. My expertise in communication, diplomacy, and multitasking enables me to contribute effectively to team success and client satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Ambassador

Marriott International
04.2020 - 11.2024
  • Company Overview: Remote
  • Handle daily administrative tasks, including scheduling, document preparation, client communication, and Travel itinerary
  • Maintain detailed records of 300 Ambassador member's preferences and ensure accurate data entry into CRM systems
  • Resolve complex issues with professionalism, enhancing client satisfaction and loyalty
  • Remote

Office Data Entry Clerk

Ry's Rehab Supplies
08.2020 - 03.2023
  • Data Entry and Maintenance:
  • Accurately input and update data into spreadsheets, databases, and proprietary systems.
  • Verify and cross-check data for accuracy and completeness.
  • Maintain and organize digital and physical records for easy retrieval.
  • Administrative Support:
  • Generate reports, summaries, and documents as requested.
  • Assist with filing, scanning, and other clerical tasks to maintain office organization.
  • Respond to emails, phone calls, and other correspondence related to data inquiries.
  • Quality Control:
  • Conduct regular audits to ensure data integrity and resolve discrepancies.
  • Identify and correct errors or inconsistencies in data entry processes.
  • Collaboration:
  • Work closely with team members to ensure data accuracy and consistency across departments.
  • Provide support to other administrative staff as needed.
  • Confidentiality:
  • Handle sensitive and confidential information per company policies.
  • Efficiency Improvements:
  • Suggest improvements to data entry procedures for increased efficiency.
  • Stay updated on software and tools to enhance data management processes.

Concierge/Administrative Assistant Intern

Courtyard Gardens Senior Living
06.2018 - 12.2022

Concierge Duties:

  • Serve as the first point of contact for clients, guests, and tenants, providing a warm and professional welcome.
  • Assist with inquiries, reservations, and scheduling appointments to ensure a seamless client experience.
  • Provide information about services, amenities, and local attractions to enhance guest satisfaction.

Administrative Assistant Duties:

  • Perform data entry, maintain records, and organize digital and physical files.
  • Assist in preparing correspondence, reports, and presentations as needed.
  • Manage incoming calls and emails, directing them to the appropriate departments or team members.
  • Schedule and coordinate meetings, events, and appointments.
  • Maintain inventory of office supplies and place orders when needed.

General Support:

  • Collaborate with various departments to support daily operations and special projects.
  • Address and resolve client concerns or escalate issues to appropriate team members.
  • Ensure the reception area and office spaces are organized and presentable.

Home Health Aide/Med Tech

The Bristal Assisted Living
06.2019 - 06.2020
  • Company Overview: Lake Success, NY
  • Documented patient information and assisted in maintaining organized medical records
  • Supported daily operations with administrative tasks, ensuring compliance with regulations
  • Lake Success, NY

Education

Certification - Class D Security Training

Florida Security School
Fort Lauderdale, FL
11-2024

Licensed Practical Nurse (LPN) Certificate -

Margate Medical Training Center
Margate, FL
08.2024

Certification - Home Health Aide

FTC Training Center
Fort Lauderdale, FL
03-2020

High School Diploma -

Evander Childs High School
The Bronx, NY
06-2010

Skills

  • Office management
  • Organizational expertise
  • Tenant relations
  • Customer service
  • Property management software
  • CRM tools
  • Verbal communication
  • Written communication
  • Scheduling
  • Data entry
  • Document preparation
  • Multitasking
  • Meeting deadlines
  • Dynamic environments

Certification

  • Microsoft Office Specialist (Word, Excel, PowerPoint)
  • Customer Service Excellence Certificate
  • Conflict Resolution and Tenant Relations Training

Timeline

Office Data Entry Clerk

Ry's Rehab Supplies
08.2020 - 03.2023

Personal Ambassador

Marriott International
04.2020 - 11.2024

Home Health Aide/Med Tech

The Bristal Assisted Living
06.2019 - 06.2020

Concierge/Administrative Assistant Intern

Courtyard Gardens Senior Living
06.2018 - 12.2022

Certification - Class D Security Training

Florida Security School

Licensed Practical Nurse (LPN) Certificate -

Margate Medical Training Center

Certification - Home Health Aide

FTC Training Center

High School Diploma -

Evander Childs High School
Tanisha Morgan