Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanisha Rodriguez

San Juan,Tx

Summary

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities. Trained in software use and administration with knowledge of Area of Expertise. Dedicated to excellent customer service and best-in-class collaboration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Authorization Specialist

Cavalry EMS
05.2020 - Current
  • Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
  • Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
  • Increased accuracy by diligently reviewing and verifying patient eligibility, coverage, and benefits information.
  • Assisted in training new team members on company policies and procedures for handling authorization requests.

Receptionist

Perfect Paws Pet Grooming & Training
05.2015 - 10.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

High School Diploma -

Psja Memorial Early College High School
Alamo, TX
05.2014

Skills

  • Medical terminology expertise
  • Claims Management
  • Medical coding knowledge
  • Insurance Verification
  • Prior authorization processing
  • Appointment Scheduling
  • Documentation and paperwork
  • Microsoft Office
  • Effective communication skills
  • Documentation And Reporting
  • Medicaid knowledge
  • Paperwork Processing
  • Bilingual
  • Multi tasker
  • Excel

Timeline

Authorization Specialist

Cavalry EMS
05.2020 - Current

Receptionist

Perfect Paws Pet Grooming & Training
05.2015 - 10.2019

High School Diploma -

Psja Memorial Early College High School
Tanisha Rodriguez