
Service-centric Restaurant Supervisor with 6 years of experience overseeing operations of the restaurant.
Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards
My primary responsibilities as the restaurant supervisor are to ensure the smooth functioning of our restaurant. This requires that I complete a number of different tasks. I manage staff schedules as well as the daily operations of the restaurant; resolve customer complaints professionally and ensure all food health and safety requirements are met. I help improve profits by designing and implementing strategies for waste reduction. I have exceptional organizational, communication, and customer service skills. My strong multi-tasking skills allow for the ability to work in a fast based, customer service oriented environment.
Assist in the hiring and training of new employees as well as the continuous training of existing staff
Oversee both front and back of house operations, including wait staffing and training of new employees as well as, continuous training of existing staff
Over see our kitchen staff’s compliance with all health code and sanitation requirements
Provide exceptional customer service and lead staff to do the same
Respond to customer complaints quickly and resolve them effectively
Develop strategies for improving our customers’ dining experience