Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanisha Roe

Hillsborough,NJ

Summary

Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Building Manager promoting exemplary talents in customer service, policy and procedure oversight and facility security measures. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

14
14
years of professional experience

Work History

Building Manager

CBRE
03.2018 - Current
  • Inspected grounds and facilities to identify necessary repairs.
  • Conducted regular property inspections to identify potential issues and address them proactively.
  • Managed operations, maintenance and improvement of properties.
  • Collected rent, deposits and payments from tenants.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
  • Implemented an effective emergency response plan, training staff members to handle various crisis situations.
  • Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
  • Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
  • Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
  • Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
  • Developed strong relationships with local businesses, promoting community engagement among residents.
  • Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
  • Regularly updated tenants on upcoming events or changes happening within the building which resulted in increased participation levels.
  • Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Administrative Assistant

Nj Transit
05.2010 - 01.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Created and maintained databases to track and record customer data.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Bachelor of Science - Business And Managerial Economics

Seton Hall University
South Orange, NJ
05.2007

Skills

  • Building inspections
  • Property Maintenance
  • Budget Administration
  • Supply Control
  • Project Coordination
  • Conflict handling
  • Rent collection
  • Property Management
  • Operations Management
  • Contractor Management
  • Issue Resolution
  • Expense Reporting
  • Customer Service
  • Office Management
  • Information confidentiality
  • Meeting planning
  • File Management
  • Calendar Management
  • Master calender management
  • Travel Coordination
  • Event Coordination
  • Process Improvement
  • Documentation And Reporting

Timeline

Building Manager

CBRE
03.2018 - Current

Administrative Assistant

Nj Transit
05.2010 - 01.2017

Bachelor of Science - Business And Managerial Economics

Seton Hall University

Similar Profiles

CREATE PROFILE
Tanisha Roe