Summary
Overview
Work History
Skills
Timeline
Generic

Tanisha Sparks

Louisville,KY

Summary

Detail-oriented and efficient Data Entry specialist with 8+ years of experience in accurately inputting and maintaining data records. Proficient in using Microsoft Excel and data management software to ensure the integrity and security of sensitive information. Strong multitasking abilities and proven track record of meeting tight deadlines while maintaining a high level of accuracy. Excellent organizational skills and a keen eye for detail make me a valuable asset in any data entry role.

Overview

9
9
years of professional experience

Work History

Registered Behavioral Technician

Adapt for Life
Louisville, KY
03.2018 - 07.2024
  • Facilitated group activities that promote cooperation, problem solving, and team building skills among participants.
  • Adapted protocols depending on changes observed in a client's behavior patterns or preferences.
  • Implemented evidence-based interventions such as Applied Behavior Analysis techniques, positive reinforcement strategies, and other behavioral approaches.
  • Provided individualized behavior intervention services to individuals with developmental disabilities.
  • Supported parents and caregivers by providing guidance on how they can reinforce therapeutic goals at home.
  • Engaged in regular supervision sessions with supervisors to discuss client progress and address any concerns or issues arising from treatment sessions.
  • Attended trainings related to ABA principles and best practices for working with special populations.
  • Collaborated with families, teachers, and other professionals to develop comprehensive treatment plans for clients.
  • Participated in interdisciplinary meetings with other professionals involved in the care of the client.
  • Issued medications from clinic dispensary and kept records using specified procedures.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.

Instructional Assistant (Temp)

JCPS Wellington Elementary
Louisville, KY
03.2024 - 05.2024
  • Assisted teachers in creating lesson plans and modifying curriculum.
  • Assisted teachers in developing lesson plans and instructional materials.
  • Conducted assessments of student skills to identify needs and develop instructional plans.
  • Assisted in developing Individual Education Plans for students with disabilities.
  • Participated in IEP meetings, parent conferences, and other meetings as needed.
  • Implemented behavior management strategies designed by the teacher or behavioral specialist.
  • Monitored student progress and provided feedback to teachers regarding student achievement.
  • Graded assignments and tests and documented results into filing systems.
  • Provided classroom support throughout planned instruction and individual lessons.

Operations Manager

Adapt for Life
Louisville, Kentucky
01.2022 - 03.2023
  • Work with HR and department supervisors to hire all personnel and ensure teams are well-run and motivated
  • Managed payroll, budgeting, and expense report processes
  • Coordinate with human resources for recruiting and hiring needs and make the final decisions on hires in leadership or critical positions
  • Handled escalated calls, providing effective customer service solutions
  • Translate patient information into code, enter medical records into the EHR database, and ensure compliance with HIPAA regulations and data protection laws for confidential information
  • Maintained accurate medical records, applied ICD-10 coding, obtained pre-authorizations and referrals, and verified eligibility and benefits
  • Coordinate insurance reimbursement to care providers, process payments from patients and insurers, ensure accuracy, and resolve billing errors
  • Processed payments, insurance claims, and adjustments, gathered patient information, and performed reviews to reduce risk of billing errors
  • Served as primary contact for patients with inquiries regarding account statements and insurance claims
  • Identified and corrected coding procedures or fee errors and omissions.

Operations and Training Coordinator

Adapt for Life
Louisville, Kentucky
06.2021 - 01.2022
  • Filed and scanned office paperwork
  • Check source documents for accuracy and verify data when required
  • Performed clerical duties such as answering the phone and distributing mail during busy periods
  • Track client progress and help them adapt their programs to continue reaching their goals
  • Evaluate the effectiveness of training programs and monitor all [onboarding and continuous learning] events to ensure consistency for new hires and existing employees
  • Deliver [e-learning and in-classroom] instruction to groups of [5-10] employees, develop training materials, and use differentiated instruction techniques
  • Provide small-group instruction, lead new hire orientation, develop training materials, and use differentiated learning modules to optimize staff development
  • Develop an overarching strategy to improve employee relations and cross-functional collaboration, including establishing the employee resource group and planning events to drive employee engagement
  • Develop management training programs, and coach and mentor department leaders to enhance team performance and engagement
  • Helped organize hiring fair and conducted initial interviews with potential hires
  • Worked with payroll specialist to ensure each employee's hours were reconciled properly.

Loan Analyst

Amerisave Mortgage
Louisville, Kentucky
07.2017 - 06.2021
  • Conduct thorough analysis of loan applications, financial statements, and credit reports to assess borrower creditworthiness and risk profile
  • Reviewed performance indicators to pinpoint and correct recurring problems
  • Worked with management to prioritize and streamline information needs
  • Processed and compiled customer information into the database
  • Researched and gathered information on incomplete documents
  • Check source documents for accuracy and verify data when required
  • Handled requests or directed persons to proper sources
  • Filed and scanned office paperwork
  • Interacting with internal departments to help fulfill customer requests.

Pre-Bill Medical Recovery Screener

Equian
Louisville, Kentucky
06.2015 - 07.2017
  • Reviewed medical records and claims to identify possible errors or discrepancies prior to billing
  • Conducted detailed audits and investigations to ensure accurate and timely billing processes
  • Collaborated with internal teams to resolve pre-billing issues and improve revenue cycle efficiency
  • Communicated with healthcare providers and insurance companies to gather necessary information for claims
  • Translate patient information into code, enter medical records into the EHR database, and ensure compliance with HIPAA regulations and data protection laws for confidential information
  • Coordinate insurance reimbursement to care providers, process payments from patients and insurers, ensure accuracy, and resolve billing errors
  • Troubleshoot issues with claims, review patient and insurance records, obtain supplemental information from healthcare providers to ensure accurate billing
  • Processed payments, insurance claims, and adjustments, gathered patient information, and performed reviews to reduce risk of billing errors
  • Interface with patients, medical providers, and insurers to review claims adjustments, denials, and billing errors and develop payment plans to reduce aging accounts
  • Served as primary contact for patients with inquiries regarding account statements and insurance claims
  • Accurately respond to inbound phone calls using designated script, active listening skills, and extensive product knowledge to solve customer queries
  • Provide facilities, doctors, and members with accurate information regarding effective dates of coverage, claims history, medical benefits, and deductible and copay amounts
  • Utilized knowledge of Protected Health Information (PHI) and HIPAA to resolve issues while maintaining patient confidentiality
  • Performed data entry on customer names, addresses, phone numbers, and credit card details into customer relationship management software.

Skills

  • Detail-oriented and efficient data entry
  • Microsoft Excel
  • Data management software
  • Multitasking
  • Meeting tight deadlines
  • Accuracy
  • Organizational skills
  • Keen eye for detail
  • Operations management
  • Payroll management
  • Budgeting
  • Expense report processes
  • Customer service solutions
  • Medical records management
  • ICD-10 coding
  • HIPAA regulations
  • Insurance reimbursement
  • Billing errors resolution
  • Office paperwork filing and scanning
  • Client progress tracking
  • Training program evaluation
  • E-learning and in-classroom instruction
  • Staff development
  • Employee relations
  • Cross-functional collaboration
  • Management training programs
  • Coaching and mentoring
  • Hiring fair organization
  • Payroll reconciliation
  • Loan analysis
  • Financial statement analysis
  • Credit report analysis
  • Database management
  • Document research and gathering
  • Pre-bill medical recovery screening
  • Claims auditing and investigation
  • Revenue cycle efficiency improvement
  • Healthcare provider and insurance company communication
  • Claims troubleshooting
  • Patient and insurance record review
  • Inbound phone call handling
  • Customer query resolution
  • Product knowledge
  • Protected Health Information (PHI) and HIPAA knowledge
  • Data entry
  • Time management
  • Digital communication
  • Self-starter
  • Teaching
  • Organization
  • Team player

Timeline

Instructional Assistant (Temp)

JCPS Wellington Elementary
03.2024 - 05.2024

Operations Manager

Adapt for Life
01.2022 - 03.2023

Operations and Training Coordinator

Adapt for Life
06.2021 - 01.2022

Registered Behavioral Technician

Adapt for Life
03.2018 - 07.2024

Loan Analyst

Amerisave Mortgage
07.2017 - 06.2021

Pre-Bill Medical Recovery Screener

Equian
06.2015 - 07.2017

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Tanisha Sparks