Tanisha Washington
Clearwater,FL
Summary
Forward-thinking and agile corporate recruiter with expertise in sourcing and recruitment strategy, brand development, onboarding, and staff training. Proficient in building candidate pipelines through job site aggregators, social media, career service organizations, and networking. Strong communication, analytical, and problem-solving skills with a proven track record of effectively partnering with operations leaders to advance the company\'s people strategy. Develops talent KPIs for accurate measurement and improvement. Software proficiency includes Windows operating systems and Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, and Access), Talent + Skills Survey, Zoom, MS Teams, TextUs, Levee, Oracle Fusion, Adobe Standard and Editor; Taleo and Workday Recruiting (ATS), ADP, Ceridian Dayforce, thrive; web-based I-9/E-verification and background checks (First Advantage & Sterling).
Overview
21
21
years of professional experience
Work History
Corporate Recruiter
Directions for Living Outpatient Services
02.2023 - 01.2025
- Responsible for the development and execution of a comprehensive talent acquisition recruitment strategy for the organization.
- Successfully source passive candidates for hard-to-fill positions, including executive leadership, and midlevel provider openings.
- Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
- Conducted regular check-ins with new hires during their probationary period to address any concerns or challenges early on, promoting long-term employee retention rates.
- Collaborated with various departments to define job qualifications.
- Worked closely with HR team to ensure smooth transition for new hires during onboarding process, including benefits enrollment and orientation sessions.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Managed all Recruitment Brand Marketing on Social media platforms: LinkedIn, Glassdoor, and Indeed.
- Collaborate w/ Senior leaders and management to identify and create process improvements opportunities.
- Lead internal recruitment meetings w/ hiring leaders on requisition status.
- Oversaw New Hire Onboarding and New Employee Orientation, facilitating as needed.
Talent Acquisition Manager
Evolution Parking & Guest Services
06.2018 - 01.2023
- Manage the Applicant Tracking System to ensure technology is being leveraged efficiently
- Implemented Text Recruiting Platform, TextUs, improving candidate response rate from 10% up to 55%
- Transitioned ATS from Ceridian Dayforce to ADP Recruitment
- Grown employee workforce from 380 employees to 500+ in a five-month span, including corporate and leadership roles
- Built talent pipelines through community partnership and managed relationships with local colleges, trade schools, and vendors, such as: Indeed, Levee, TextUs, & Snagajob
- Develop and implement workforce planning strategies in collaboration with senior leaders including the successful launch of 7 new accounts, staffing from the ground up
- Use Talent Acquisition metrics to support key decisions and implement new strategies
- Lead, mentor, and motivate the TA team, which consists of (2) TA Specialists
Senior Healthcare Recruiter
Cross Country Healthcare
02.2015 - 05.2018
- Designed and implemented the overall recruiting strategy
- Screened candidates using Talent+ assessments, Hire Vue digital interviews, Skills Survey, indeed, Major social media platforms, Handshake, Levee and performed behavioral interviews
- Provided analytical and well documented recruiting reports to the Human Resources and Recruitment team
- Sourced and attracted Medical Directors, Travel Nurses, Psychiatric APRN’s, Physician’s Assistants and Certified Medical Assistants on multiple job boards and talent acquisition recruiting portals
- Performed full cycle recruitment such as phone prescreens, interviewing, onboarding and new hire orientations
- Handled employee and manager HR questions regarding policies/procedures, benefits etc
- Ensure job description compliance
Patient Care Coordinator
Accredo Specialty Pharmacy
03.2010 - 01.2015
- Recorded patients' medical history, vital statistics and test results in electronic medical records
- Coordinated resident care and staffing of memory care services and provided input in pre-admission assessments and decision-making
- Enabled positive patient outcomes through delivery of value-added services
- Maintained patient charts and confidential files
- Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics
- Communicated with patients to ensure quality of care and develop care plans
- Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff
- Corresponded with operations staff to ensure key client deliverables and revenue goals were met
- Developed and cultivated professional relationships with patients and outside stakeholders to promote staff cross-training
- Oversaw implementation of patient management plans
- Sourced and implemented a new performance appraisal process
- Facilitated daily interaction between patients and hospital staff, coordinating special events for patients and families and providing educational materials and emotional guidance
Owner Reservations Manager
Westgate Resorts and Spa
01.2004 - 01.2010
- Actively follow-up with prospects and hot leads
- Greeted all guests in a courteous and professional manner
- Coordinated appointments with prospective buyers to showcase timeshare ownership
- Gathered, distributed and maintained all the materials for marketing plans
- Created and maintained a large client base by meeting needs and providing exceptional customer service
- Prepare and explain financial requirements and analytical data for potential buyers and sellers, and review financials and work with loan officers, attorneys, and agencies to complete property sale or purchase
- Maintained high referral rates and exceptional feedback from previous clients
- Assisted guests at check-in, providing information on various services within the hotel
- Managed a team of four front desk agents and helped to resolve issues arising during shifts
- Coordinated with the wait staff, ensuring that buffet stations in the dining room were always kept clean and dishes were refilled quickly
- Supervised 7 front desk staff
- Cross-trained shift personnel in various roles and tasks through frequently rotating assignments
Education
Bachelor of Science - Human Services
Purdue Global University
Lafayette, IN01-2026
Skills
- Applicant Tracking Systems
- Coaching & Mentoring
- Compensation
- Candidate Experience
- Sourcing & Interviews
- Talent Acquisition Strategies
- Relationship Building
- Report Generation
- Executive Search
- Talent Management
- Job Site Aggregator Utilization
- Diversity hiring
- Recruitment process improvement
Timeline
Corporate Recruiter
Directions for Living Outpatient Services
02.2023 - 01.2025
Talent Acquisition Manager
Evolution Parking & Guest Services
06.2018 - 01.2023
Senior Healthcare Recruiter
Cross Country Healthcare
02.2015 - 05.2018
Patient Care Coordinator
Accredo Specialty Pharmacy
03.2010 - 01.2015
Owner Reservations Manager
Westgate Resorts and Spa
01.2004 - 01.2010
Bachelor of Science - Human Services
Purdue Global University
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