Proven caregiver and customer service professional with a track record of enhancing client wellbeing and satisfaction at A+HomeCare Services. Skilled in client rapport and complaint resolution, I excel in creating positive environments and improving quality of life. Expertise in staff education and sales, achieving significant improvements in client engagement and service delivery.
Overview
22
22
years of professional experience
1
1
Certification
Work History
A+HomeCare Services
Caregiver/Sitter
4193 Flat Rock Rd
07.2022 - 08.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Provided medication management, ensuring timely administration of prescribed medications and monitoring for potential side effects.
Reduced caregiver stress for families by offering reliable support and assistance with daily activities.
Private Caregiver
Alex
1231 E Washington St Colton,Ca
06.2021 - 09.2021
Maintained clean, safe, and well-organized patient environment.
Provided emotional support and companionship to patients, promoting overall wellbeing.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Maintained a safe and clean environment, reducing the risk of infection or injury.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Managed patient medications, ensuring accurate dosages and timely administration.
Enhanced patient comfort by providing compassionate and attentive personal care.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Transported individuals to events and activities, medical appointments, and shopping trips.
After-School Program Leader
Think Together
6296 River Crest Dr Riverside Ca
03.2019 - 07.2020
Created fun, age-appropriate activities for school-age children.
Monitored student safety while conducting indoor or outdoor activities.
Assisted students with home work completion, providing individualized support and guidance as needed.
Managed behavioral issues and used positive behavior strategies for groups of up to Number students.
Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
Supervised up to Number students during outdoor exercise periods, monitoring group and individual safety.
Fostered a positive learning atmosphere by promoting respect, curiosity, cooperation among students.
Maintained meticulous records of student progress, attendance, and program activities.
Private Caregiver
Tom Mills
1000 E 7th St Los Angeles Ca
09.2015 - 12.2016
Provided emotional support and companionship to patients, promoting overall wellbeing.
Maintained clean, safe, and well-organized patient environment.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Maintained a safe and clean environment, reducing the risk of infection or injury.
Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Assisted clients with daily living activities for improved quality of life.
Cashier
Dell Taco
29245 Central Ave Lake Elsinore Ca
08.2014 - 11.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Addressed customer needs and made product recommendations to increase sales.
Private Elderly Caregiver
Helen Taylor
7002 Haas Ave Los Angeles Ca
05.2012 - 10.2012
Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
Improved elderly clients'' quality of life by providing compassionate and attentive care.
Offered companionship during difficult times by providing emotional support and empathetic listening skills.
Maintained clean, safe, and well-organized patient environment.
Cashier
Little Caesars
4450 E Mc Dowell Rd
10.2008 - 09.2009
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Used pizza cutter to slice pizzas according to size and customer specifications.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Cashier
Jack in the Box
7201 S Western Ave Los Angeles Ca
03.2007 - 05.2007
Greeted customers entering store and Taking orders, responded promptly to customer needs.
Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Prepared food orders accurately and efficiently, adhering to strict quality control standards.
Guest Service Usher
Disneyland Resort
Anaheim, CA
07.2002 - 10.2002
Supported event setup and teardown processes, contributing to efficient transitions between scheduled performances or activities.
Maintained open lines of communication with management regarding any potential concerns or areas for improvement related to guest experiences at the venue.
Enhanced guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
Maintained an extensive knowledge of venue policies, procedures, and offerings to provide accurate information to guests upon inquiry.
Closely monitored crowd behavior during events, intervening when necessary to uphold safety standards and maintain a positive atmosphere.
Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
Handled cash transactions accurately while adhering to strict financial policies in order to maintain trustworthiness within the program environment.
Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.