Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Tanitra Paul

Houston

Summary

Vigilant Transportation Security Officer with almost 5 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Looking to obtain a position that will challenge me and allow me to use my education, skills, and past experiences in a way that will be beneficial to both myself and my employer and allow for future growth and advancement.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Transportation Security Officer

Transportation Security Administration
05.2019 - Current
  • Conduct security screening of passengers, baggage and cargo at airports to prevent any deadly or dangerous objects from being transported onto an aircraft.
  • Assist passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.

National Deployment Officer

Trasnportation Security Administration
10.2021 - 06.2023

The National Deployment Force deployes Transportation Security Officers to support airport screening operations duruing emergencies, seasonal demands, or other circumstances requiring more staffing resources than are regularly available.

  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Demonstrated adaptability and flexibility by rotating between various security functions as needed.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Managed team of trained security professionals engaged in anti-terrorism activities.
  • Oversaw daily inventory management of equipment and supplies, ensuring proper maintenance and availability when needed.
  • Ensuring WebTA and Concur is complete and submitted every pay period.

Owner/Stylist

Hair Tech Beauty Salon
01.2011 - Current
  • As the owner of Hair Tech, my duties included a multitude of things such as; interacting with clients and assuring superior customer service, performing beauty services such as cutting, coloring, and hair styling, some aesthetic services like waxing, threading, and facial treatments, keeping track of inventory and replenishing products.

Preschool Teacher

Baker Ripley
08.2017 - 06.2019
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.

Call Center Engagement Specialist

Accent Marketing
01.2011 - 01.2014
  • Manage large amounts of inbound and outbound calls in a timely manner, follow communication 'scripts' when handling different topics, identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives; Seize opportunities to upsell products when they arise; Build sustainable relationships and engage customers by taking the extra mile; Meet personal/team qualitative and quantitative targets.

Youth Musician

First Missionary Baptist Church
01.2010 - 01.2014
  • As the Youth Ministry Musician and Director was responsible for song selections for the Church Worship Services, Vacation Bible School and other Church related functions; taught worship music and mentored the youth of the Congregation.

Assistant Store Manager

Lakeshore Consignment Boutique
01.2011 - 01.2013
  • Duties and responsibilities include monitoring inventory and shrinkage levels, ordering store supplies, merchandise
  • Receiving in merchandise from consignors, logging, pricing and tagging all merchandise
  • Developing effective floor sales strategies
  • Responsible for floor layouts, interior store designs, window and in-store displays.

Youth Camp Counselor/Office Assistant

Tri-City Family Development Center
01.2005 - 01.2011
  • Guided youth during various trips and activities in the youth program at the Tri District Boys and Girls Club
  • Assisted youth in various areas such as character development, after school homework, career exploration, and other curricula
  • Assisted in clerical duties such as answering the phones, scheduling appointments, responding to emails.

Sales Associate

Monroe Civic Center
01.2007 - 01.2008
  • Check for seat availability in the system and provide customers with seating options
  • Assist customers in choosing good seats by guiding them on the seating map
  • Take customers' information, enter it into the system and ensure that proper information has been punched in
  • Print out tickets, ensure that date, time and seat numbers are accurately displayed
  • Hand over tickets to customers and ask them to verify information
  • Provide customers with any special information regarding their chosen show or an upcoming one that might be of interest to them
  • Inform customers of special deals or discounts on bundle tickets
  • Calculate amount of cash owed against number of tickets bought
  • Take payment in exchange of tickets sold and give back any due change
  • Count cash in the cash register at the end of the shift and tally it with tickets sold

Education

Early Childhood Education - Education

Grambling State University
Grambling, LA
05.2015

Skills

  • Customer Service
  • Organizational Skills
  • Microsoft Word, Excel, PowerPoint
  • Typing
  • Security
  • Excel
  • Cash Handling
  • Experience with Children
  • Childcare
  • Integrity and Honesty
  • Customer service and assistance
  • De-Escalation Techniques
  • Policy Enforcement

Certification

CPR

Additional Information

Skills & Abilities Microsoft Office Suites (Word, PowerPoint, Excel) Clerical skills including, Handling multi -phone lines, Email/Fax Communications, Effective verbal and written communications.

Timeline

National Deployment Officer

Trasnportation Security Administration
10.2021 - 06.2023

Transportation Security Officer

Transportation Security Administration
05.2019 - Current

Preschool Teacher

Baker Ripley
08.2017 - 06.2019

Owner/Stylist

Hair Tech Beauty Salon
01.2011 - Current

Call Center Engagement Specialist

Accent Marketing
01.2011 - 01.2014

Assistant Store Manager

Lakeshore Consignment Boutique
01.2011 - 01.2013

Youth Musician

First Missionary Baptist Church
01.2010 - 01.2014

Sales Associate

Monroe Civic Center
01.2007 - 01.2008

Youth Camp Counselor/Office Assistant

Tri-City Family Development Center
01.2005 - 01.2011

Early Childhood Education - Education

Grambling State University
Tanitra Paul