Taniya Andrews
Pensacola
Summary
Dynamic Digital Personal Shopper at Walmart with a proven track record of enhancing customer satisfaction through meticulous order coordination and strong interpersonal skills. Expert in accurate money handling and merchandise selection, consistently achieving high quality goals and fostering lasting client relationships. Recognized for effectively managing operations in a fast-paced environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper
Walmart
08.2024 - 04.2025
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built diverse and consistent sales portfolio.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
Education
High School Diploma -
Booker T Washington High School
6000 College Pkwy05-2025
Skills
- Accurate money handling
- Advertising and marketing
- Vendor engagement
- Sales proficiency
- Flexible schedule
- Strong interpersonal skills
- Heavy lifting
- Prioritizing orders
- Attention to detail
- Order coordination
- Merchandise selection
- Verifying order accuracy
- Order proofing
Timeline
Digital Personal Shopper
Walmart
08.2024 - 04.2025
High School Diploma -
Booker T Washington High School
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