Taniya Johnson
Fontana,CA
Summary
Proven track record of enhancing efficiency and accuracy in packaging at Amazon, leveraging strong attention to detail and teamwork skills. Mentored junior staff at Salvation Army Thrift Store, significantly improving process execution. Excelled in patient care with HIPAA compliance, underscoring reliability and compassionate service. Achieved notable increases in customer and patient satisfaction through dedicated support and innovative problem-solving. Committed to delivering exceptional results in both medical and warehouse settings. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
9
9
years of professional experience
Work History
Warehouse Packer
Amazon
10.2022 - Current
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Managed Jams within Chutes of over 12 chutes
CNA
All About You
11.2020 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported needs of 5+ residents under long-term care.
Cashier
Chipotle
11.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- It streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Lifted up to 45 pounds at once and used a pallet jack to move heavier loads.
Process Assistant
Salvation Army Thrift Store
07.2019 - 11.2020
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with store management to develop merchandising strategies that aligned with company objectives and increased overall store performance.
- Conducted regular competitor analysis to stay updated on industry trends and adjust merchandising tactics accordingly.
- Boosted customer satisfaction by effectively arranging store merchandise and maintaining visually appealing displays.
Caregiver
Family Choice Home Care
02.2015 - 10.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
Associate of Science - Gerontology
Chaffey College
Rancho Cucamonga, CA06.2023
Completion of CNA Course - Medical
Red Cross
San Bernardino, CA07.2018
Skills
- Punctual and Reliable
- Attention to Detail
- Teamwork
- Product Packaging
- Heavy Lifting
- Shipment Preparation
- Basic Life Support
- Hippa Compliant
- Unit Administration
- Billing and Invoicing
- Scheduling and calendar management
Timeline
Warehouse Packer
Amazon
10.2022 - Current
CNA
All About You
11.2020 - 10.2022
Cashier
Chipotle
11.2020 - 07.2021
Process Assistant
Salvation Army Thrift Store
07.2019 - 11.2020
Caregiver
Family Choice Home Care
02.2015 - 10.2020
Associate of Science - Gerontology
Chaffey College
Completion of CNA Course - Medical
Red Cross
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