Taniya Payton

• Worked closely with a camper who needed individualized support in a summer camp setting. Helped them fully participate in daily activities while managing emotional needs.
• - Supported camper through mental breakdowns by offering a listening ear and creating a safe space.
• - Taught calming techniques such as breathing exercises (e.g., counting 1-2-3 in and out).
• - Took walks and visited quiet rooms to help regulate emotions.
• - Used one-on-one time to talk about their favorite things as a distraction and grounding tool.
• - Collaborated with the team to ensure the camper felt included, safe, and emotionally supported.

yGems Intern
The Y in Central Maryland | Baltimore, MD
Hybrid Position

• Support implementation of Youth Aware of Mental Health (YAM) programs in a community school setting (3–5 week sessions).
• Facilitate student engagement through dilemma cards, skits, and guided discussions on stress, crisis response, and coping skills.
• Take attendance, document session notes, and maintain organized records using Google Docs and Google Sheets.
• Enter and track student demographic data, pre-test results, and YMCA membership interest.
• Assist with Cognitive Behavioral Intervention for Trauma in Schools (CBITS) groups by supporting group management, distributing materials, and reinforcing coping strategies.
• Prepare program materials including self-care kits and completion certificates.
• Communicate with families via Google Voice and Gmail to explain YMCA benefits, answer program questions, and follow up on memberships.
• Maintain accurate tracking of student participation and membership data.
• Participate in biweekly team check-ins and weekly supervision meetings to review updates, address concerns, and receive feedback.
• Balance in-person sessions, administrative tasks, academic responsibilities, and family outreach in a hybrid work environment.
• Uphold professionalism, confidentiality, and clear communication with students, families, and team members.

• Participated in virtual career development training and hands-on job experiences designed to build workplace and life skills.

• Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
• Effectively communicated daily specials, menu items, and promotions to customers, resulting in increased sales
• Collaborated with kitchen staff to ensure accurate and timely delivery of food orders to tables
• Managed cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift