Taniya Penciel
Savannah,GA
Summary
Dynamic, results-oriented professional with extensive expertise in freight handling and customer service at Lowe's Distribution Center. Dedicated Freight Handler skilled at following directions and taking initiative with extensive knowledge of shipping and handling. Successful at remaining safety-oriented for numerous hours and performing detailed inspections. Experienced professional in freight handling with background in warehousing, shipping and receiving. Possess strong skills in inventory control, forklift operation, and compliance with safety protocols. Known for effective communication, problem-solving abilities, and consistent performance under high-pressure environments. Made significant contributions to improving operational efficiency and reducing shipment times in previous roles.
Overview
5
5
years of professional experience
Work History
Freight Handler
Lowe's Distribution Center
Savannah, GA
02.2024 - Current
- Unload and process incoming freight shipments.
- Maintain inventory accuracy and warehouse organization.
- Operate pallet jacks and follow all safety protocols.
Freight Associate
Home Depot
Savannah, GA
01.2021 - 02.2024
- Stocked shelves, organized freight, and maintained sales floor appearance.
- Supported team goals by working efficiently during early morning shifts.
- Provided assistance to customers and ensured product availability.
Customer Service Representative
MCI (Marketing Company Inc.)
Savannah, GA
08.2021 - 10.2021
- Handled inbound calls and resolved customer concerns professionally.
- Logged customer data into company systems with high accuracy.
- Met or exceeded customer satisfaction and performance benchmarks.
Education
High School -
Windsor Forest High School
Savannah, GA01.2021
Skills
- Customer support (phone, chat, email)
- Freight handling and inventory organization
- Data entry and typing (fast and accurate)
- Problem solving and conflict resolution
- Remote work tools: Zoom, Google Workspace, Microsoft Word
- Inventory management
- Freight processing
- Safety compliance
- Equipment operation
- Truck loading and unloading
Additional Information
Available for remote, in-office or warehouse environment, Flexible: Able to work 4+ hours daily
Timeline
Freight Handler
Lowe's Distribution Center
02.2024 - Current
Customer Service Representative
MCI (Marketing Company Inc.)
08.2021 - 10.2021
Freight Associate
Home Depot
01.2021 - 02.2024
High School -
Windsor Forest High School