Summary
Overview
Work History
Education
Skills
Timeline
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Taniya Singh

Lansing

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

2
2
years of professional experience

Work History

Student Assistant

State of Michigan - DTMB
03.2023 - Current
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Input data into spreadsheets and databases.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.
  • Served as a resourceful point of contact for clients seeking guidance or assistance throughout their interaction with our organization.

Customer Service Representative

Student Bookstore
06.2023 - 03.2024
  • Responded to customer requests for products, services, and company information.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Education

Bachelor of Arts - Finance

Michigan State University
East Lansing, MI
05.2027

High School Diploma -

Okemos High School
Okemos, MI
05.2023

Skills

Soft Skills:

Problem-Solving

Analytical Thinking

Attention to Detail

Data Analysis

Proactive Learning


Data and Technical Skills:

Computerized Maintenance Management System (CMMS)

Abobe Acrobat

Microsoft Office (Excel, Teams, Power BI)


Timeline

Customer Service Representative

Student Bookstore
06.2023 - 03.2024

Student Assistant

State of Michigan - DTMB
03.2023 - Current

Bachelor of Arts - Finance

Michigan State University

High School Diploma -

Okemos High School

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Taniya Singh