Taniyah Crawford
Nashville
Summary
Detail-oriented professional with experience in customer service and warehouse operations. Known for strong problem-solving skills and collaboration, contributing to improved customer satisfaction and streamlined processes.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Under Armour
03.2026 - 07.2026
- Conducted regular inventory checks to ensure accuracy and availability of products.
- Maintained clean and organized workspace to adhere to safety standards.
- Collaborated with team members to streamline packing and shipping processes.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Customer Service Representative
Ibex Global
03.2024 - 04.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in processing orders, ensuring accuracy and timeliness of service delivery.
- Utilized CRM software to track customer interactions and maintain detailed records.
- Collaborated with team members to enhance customer satisfaction and service efficiency.
Restaurant Hostess
The Goat
09.2023 - 01.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted with menu inquiries, providing detailed information on offerings.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Handled guest complaints professionally, enhancing overall dining experience.
Education
Associate of Applied Science - Cosmetology
Georgia Career In.
Murfreesboro Tn09.2025
High School Diploma -
Antioch High School
Antioch Tennessee 05.2022
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Social skills
- Friendly communication
- Customer consultation
- Hair styling
- Sanitation practices
- Social media promotion
- Client education
- Decision-making
- Active listening
- Critical thinking
- Problem resolution
- Microsoft outlook
- Microsoft PowerPoint
- Live chat support
- Microsoft Excel
- Customer service
Timeline
Warehouse Worker
Under Armour
03.2026 - 07.2026
Customer Service Representative
Ibex Global
03.2024 - 04.2025
Restaurant Hostess
The Goat
09.2023 - 01.2024
Associate of Applied Science - Cosmetology
Georgia Career In.
High School Diploma -
Antioch High School