Taniyah Jennings
Chesapeake,VA
Summary
Maritime professional prepared to bring practical experience and high standards to new role. Proven ability to support vessel operations, manage deck duties, and maintain equipment. Team-oriented with focus on achieving results and adapting to changing conditions. Known for reliability, strong problem-solving skills, and effective communication.
Overview
4
4
years of professional experience
Work History
Ordinary Seaman
MSC
01.2024 - Current
- Supported vessel''s maintenance tasks by painting, chipping rust, greasing machinery, and conducting routine inspections to extend the ship''s lifespan.
- Enhanced communication among crew members by providing clear instructions and utilizing effective hand signals during deck operations.
- Contributed to smooth sailing by assisting in the proper loading, securing, and unloading of cargo.
- Demonstrated adaptability by quickly learning new tasks and filling various roles as needed during busy periods or crew shortages.
Infant/ Toddler Asst Teascher
Light Years Center
10.2023 - 01.2024
- Conducted regular assessments of infant and toddler growth, sharing progress with families during conferences.
- Designed creative learning spaces that encouraged exploration, curiosity, and imaginative play among infants and toddlers.
- Established a safe and nurturing environment for infants and toddlers to thrive in.
- Fostered strong relationships with families, maintaining open lines of communication for collaborative caregiving efforts.
QA Loader/ Unload
Amazon
06.2021 - 12.2023
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Customer Service Representative
Rei Management
02.2021 - 10.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Master Of Criminal Justice -
Old Dominion University
Norfolk, VA12.2025
I.C.Norcom High School
Portsmouth, VA06.2021
Skills
- Painting and chipping
- Deck Maintenance
- Lifeboat operations
- Steering competency
- Packaging and Labeling
- Pallet Jack Handling
- Loading and unloading
- Warehouse Safety
- Shipping and receiving
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Customer relations
- Problem resolution
- Customer service
- Computer proficiency
- Complaint handling
- Complaint resolution
- Call center operations
Timeline
Ordinary Seaman
MSC
01.2024 - Current
Infant/ Toddler Asst Teascher
Light Years Center
10.2023 - 01.2024
QA Loader/ Unload
Amazon
06.2021 - 12.2023
Customer Service Representative
Rei Management
02.2021 - 10.2023
Master Of Criminal Justice -
Old Dominion University
I.C.Norcom High School
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