Ta’Niyah Jordan
Detroit,MI
Summary
Dynamic multimedia journalist with extensive experience in reporting, editing, and producing compelling news stories across diverse platforms. Recognized for the ability to engage audiences through innovative storytelling and strategic communication techniques. Skilled in leveraging social media to enhance brand visibility and foster customer engagement, driving impactful results in fast-paced environments. Committed to delivering high-quality content that informs, inspires, and connects with audiences on multiple levels.
Overview
10
10
years of professional experience
Work History
Multimedia Journalist
WJRT ABC 12
Flint, MI
04.2025 - Current
- Created and produced 2-3 daily news packages and VOSOTs to inform and educate the audience.
- Used advance video and production.
- Multimedia storytelling across broadcast, digital, and social media platforms.
- Covered breaking news events and delivered live reports under tight deadlines.
- Video editing using Edius for daily news packages
- Performed live field reporting
Senior Reporter | Multimedia Journalist
WILX
Lansing, MI
01.2022 - 01.2025
- Directed real-time news coverage and crafted compelling narratives as lead reporter.
- Crafted and edited engaging news stories for diverse media platforms.
- Developed and maintained sources to break relevant stories, enhancing news credibility.
- Produced live reports and packaged segments, ensuring high-quality content delivery.
- Collaborated with producers to curate impactful newscasts, optimizing viewer engagement.
- Managed live streaming operations utilizing TVU technology for on-location broadcasts.
Social Media Advisor | Customer Care Specialist
General Motors Co
Detroit, MI
08.2019 - 12.2021
- Oversaw customer interactions and brand engagement across social media platforms.
- Cultivated sales leads and oversaw customer case management for tier 1 and tier 2 support.
- Facilitated customer engagement to resolve concerns and strengthen brand loyalty.
- Partnered with GMC and Buick to formulate service and parts strategies that enhance customer satisfaction.
Newsroom Intern
HOMTV
Okemos, MI
06.2016 - 09.2019
- Engaged in various newsroom functions, facilitating seamless news production and delivery.
- Performed reporting, anchoring, and producing duties, enhancing newsroom operations.
- Formulated and implemented best practices to enhance student recruitment strategies.
Banking Support Specialist
Bank - Flagstar
Troy, MI
01.2018 - 01.2019
- Delivered comprehensive support to personal banking clients, ensuring effective resolution of needs.
- Supported clients in addressing banking requirements while enhancing loss prevention measures.
- Recorded detailed case notes and reports, facilitating accurate tracking of client interactions and service delivery.
Sales Associate
Nordstrom
Detroit, MI
01.2017 - 01.2018
- Provided outstanding customer service to enhance client satisfaction and loyalty.
- Supported customers on sales floor by providing personalized assistance and product knowledge.
- Analyzed market trends and established product placement strategies to drive customer engagement.
Education
Master of Science - Communications Arts and Sciences
Michigan State University
East Lansing, MI12.2016
Bachelor’s Degree - Communications Arts and Sciences
Michigan State University
East Lansing, MI12.2014
Skills
- multimedia storytelling
- breaking news coverage
- live reporting
- video editing
- broadcast writing AP style
- camera operation
- digital storytelling
- LiveU
- ENPS
- conducting interviews
- source development
- produce newscast
Additional Information
Proficient in HIPAA, ADA, OSHA, FLSA regulations., Strong conflict resolution and de-escalation skills.
Personal Information
Title: MULTIMEDIA JOURNALIST & COMMUNICATIONS SPECIALIST
Timeline
Multimedia Journalist
WJRT ABC 12
04.2025 - Current
Senior Reporter | Multimedia Journalist
WILX
01.2022 - 01.2025
Social Media Advisor | Customer Care Specialist
General Motors Co
08.2019 - 12.2021
Banking Support Specialist
Bank - Flagstar
01.2018 - 01.2019
Sales Associate
Nordstrom
01.2017 - 01.2018
Newsroom Intern
HOMTV
06.2016 - 09.2019
Master of Science - Communications Arts and Sciences
Michigan State University
Bachelor’s Degree - Communications Arts and Sciences
Michigan State University