Ta'Niyah Woods
Great Falls
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Caregiver
Terra Bella
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Office Assistant
Allways Caring
05.2023 - 01.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Call Center Representative
Call Center
01.2022 - 01.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Bachelor of Arts - Healthcare Adminstration
Francis Marion University
Florence, SC05.2025
High School Diploma -
Great Falls High School
Great Falls, SC06.2021
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Multitasking and Organization
- Personal Hygiene Assistance
- Organizing and Categorizing
- File Organization
- Office Administration
- Appointment Scheduling
- Professional and mature
- Customer Service
- Attentive Customer Service
Timeline
Caregiver
Terra Bella
12.2023 - Current
Office Assistant
Allways Caring
05.2023 - 01.2024
Call Center Representative
Call Center
01.2022 - 01.2023
Bachelor of Arts - Healthcare Adminstration
Francis Marion University
High School Diploma -
Great Falls High School
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